Max Brighton
Newcastle upon Tyne
Summary
I am a dedicated professional with a good hospitality mindset and a focus on customer satisfaction. I have a patient and calm nature, complemented by a friendly disposition, ensuring an exceptional experience for all customers. My knowledge in child safeguarding and adaptability to children's needs are supported by comprehensive training. I demonstrate good punctuality and am hygiene conscious, contributing to a safe and welcoming environment. My career goals include leveraging skills in hospitality and child care to enhance service quality in family-oriented settings. I have a Friendly nature with a good sense of humour and have been an upbeat team member with experience working in a busy beach-side burger stand. Skilled in food preparation, cooking, front-of-house service, cash handling, and opening and closing duties. Reliable, hardworking, and committed to excellent food hygiene and customer service
Overview
5
5
years of professional experience
1
1
Certification
Work history
Coach
Redcar Football club
Redcar
06.2021 - Current
- Fostered a positive and supportive environment, leading to increased morale and motivation.
- Conducted performance evaluations regularly, providing constructive feedback for continuous improvement.
- Encouraged team unity for improved performance on the field.
- Tailored training methods according to individual capabilities, ensuring optimised learning outcomes for each player.
Fast food worker
Beach base
Redcar
06.2024 - 09.2025
- Participated actively in training sessions, improved product knowledge and skills.
- Assisted in stock management, ensured smooth operations on busy days.
- Maintained clean work area for better efficiency and hygiene.
- Enhanced customer loyalty with friendly and quick service.
Food and beverage server
Kirkleatham cafe
Redcar
03.2023 - 09.2025
- Collaborated with kitchen staff for timely food preparation and delivery.
- Presented menus, answered questions and made suggestions regarding food and drinks to enhance sales.
- Maintained clean dining area for enhanced customer experience.
- Took accurate food and drink orders using order slips or direct entry into the system for better communication with kitchen staff.
Education
GCSEs -
Ryehills academy
Redcar, Redcar and Cleveland 09/2018 - 05/2023
A-Levels -
Prior pursglove
Guisborough, Redcar and Cleveland 09/2023 - 06/2025
Bachelor of Arts - Design
Northumbria University
Newcastle upon Tyne 09/2025 -
Skills
- Hospitality mindset
- Patient and calm nature
- Friendly disposition
- Table clearing
- Punctuality
- Child safeguarding training
- Adaptability to children's needs
- Child safeguarding
- Customer satisfaction focus
- Hygiene consciousness
Certification
- First Aid in football certificate
- Level 2 Food hygiene certificate
References
References available upon request.
Timeline
Fast food worker
Beach base
06.2024 - 09.2025
Food and beverage server
Kirkleatham cafe
03.2023 - 09.2025
Coach
Redcar Football club
06.2021 - Current
GCSEs -
Ryehills academy
09/2018 - 05/2023
A-Levels -
Prior pursglove
09/2023 - 06/2025
Bachelor of Arts - Design
Northumbria University
09/2025 -