Maurizio Caraffini
London,london
Summary
Dedicated hospitality professional with expertise in customer relations, food service, and cocktail preparation. Skilled in delivering exceptional customer service excellence through effective communication and adherence to table service principles. Proficient in draft beer pouring and maintaining punctuality to ensure seamless operations. Committed to enhancing guest experiences while pursuing opportunities to further develop within the hospitality industry.
Overview
15
15
years of professional experience
Work History
Bartender waiter
Stonegate Pubs
City of Westminster, City of London
01.2019 - Current
- Welcomed guests with friendly conversation and fun atmosphere.
- Worked collaboratively within a team to ensure smooth operation during peak hours.
- Delivered exceptional customer service, resulting in repeat business.
- Served guests spirits, lagers and stouts at bar.
- Prepared cocktails, draughts, and mixed drinks to meet customer tastes.
Bartender waiter
italy
Italy, Italy
05.2010 - 01.2019
- Welcomed guests with friendly conversation and fun atmosphere.
- Worked collaboratively within a team to ensure smooth operation during peak hours.
- Delivered exceptional customer service, resulting in repeat business.
- Served guests spirits, lagers and stouts at bar.
Education
Diploma of Higher Education - hospitality
Villaggio del Ragazzo
Italy 09/2004 - 06/2007
Skills
- Communication
- Customer relations
- Draft beer pouring
- Customer service excellence
- Food service
- Punctual
- Cocktail preparation
- Table service principles
Affiliations
- Football
- Rugby
Languages
Italian
Native
English
Fluent
Spanish
Elementary
Timeline
Bartender waiter
Stonegate Pubs
01.2019 - Current
Bartender waiter
italy
05.2010 - 01.2019
Diploma of Higher Education - hospitality
Villaggio del Ragazzo
09/2004 - 06/2007
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