Matthew Vaughan Steventon

Work History

Warehouse Operative

Airbus UK

Broughton, Flintshire

01.2023 - 08.2023

Inspecting Aircraft parts
Using SAP system to put Aircraft parts into correct locations
Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Moved stock around by hand, using forklift truck or lifting gear.
Carried out stock control and maintained quality standards high for audits.

Production Operative

2 Sisters

, Flintshire

11.2022 - 01.2023

Operated various machinery to produce and store products.
Covered shift breaks and other production areas to minimise disruptions.
Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
Accurately labelled and packaged items.
Carried out picking and packing to production requirements, maintaining department dispatch speed.
Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.

Cocktail Mixologist

Boujee

Chester

07.2022 - 11.2022

Cleared empty drinks glasses and quickly processed repeat orders.
Managed customer complaints, providing prompt and impactful resolutions to maintain high customer satisfaction levels.
Serving customers drinks
Restocking bar
Verified guest ID prior to serving liquor.
Maintained bar stocks, replenishing daily as necessary.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Refused drinks service to guests without appropriate proof of age.
Promoted and upsold signature drink items, helping to improve bar sales.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Ordered and controlled beverage stock to facillitate disruption-free bar operations.
Memorised extensive menu and meticulously crafted cocktails to meet exceptional quality standards.
Kept bar and patron areas clean and sanitary in compliance with health and hygiene protocols.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Bar Staff

The Red Lion

07.2018 - 09.2018

Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Maintained bar stocks, replenishing daily as necessary.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Handled and moved supplies between stores and bars for restocking and storage.
Reconciled financial accounts before and after shift for audit purposes.
Refused drinks service to guests without appropriate proof of age.
Cleared counters and disposed of waste and broken glass.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Peeled and sliced fruits for garnishing drinks.
Adjusted lighting and music, creating entertaining atmosphere.
Trained and supervised junior staff to maintain service standards.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

Bar staff / Acting Bar Supervisor

Hothorpe Hall and The Woodlands

06.2016 - 09.2017

Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence.
Created visually appealing drink displays, enticing customers to try cocktail offerings to grow profits.
Ensured presentation of bar and staff met high-quality industry targets and brand values.
Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
Maintained detailed bar inventory, working within company's budgetary guidelines for continued profit growth.
Closely monitored stock levels to implement necessary replenishments for smooth running bar service.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Maintained bar stocks, replenishing daily as necessary.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

Summary

Overview

Work History

Warehouse Operative

Production Operative

Cocktail Mixologist

Bar Staff

Bar staff / Acting Bar Supervisor

Education

BSc (Hons) - Photography

A-Levels - Computer Science

Skills

Languages

Timeline

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