Matthew Somers
Waiter/Bartender
24 The Paddock,Stokesley
Summary
Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Waiter/Bar Staff Member
The Black Horse Inn, Swainby
Northallerton
2020.09 - 2021.09
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Informed customers about daily and seasonal specials.
- Stayed up-to-date on menu changes to help customers make food choices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
GCSE -
Stokesley School & Sixth Form College
Stokesley 2014.09 - 2019.06
A-Level - A-Levels
Stokesley School & Sixth Form College
Stokesley 2019.09 - 2021.06
Bachelor of Arts - Business Economics
Leeds Beckett University
Leeds 2021.09 - Current
Skills
Efficient under pressure
Timeline
Bachelor of Arts - Business Economics
Leeds Beckett University
2021.09 - Current
Waiter/Bar Staff Member
The Black Horse Inn, Swainby
2020.09 - 2021.09
A-Level - A-Levels
Stokesley School & Sixth Form College
2019.09 - 2021.06
GCSE -
Stokesley School & Sixth Form College
2014.09 - 2019.06
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