Matthew Grogan
RYE,EAST SUSSEX
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Part Time Administrator
Kent County Council
Dover, Kent
2017.09 - 2018.03
- Facilitated internal communications with clear and concise memos and bulletins.
- Increased efficiency of document retrieval with a well-organised filing system.
Leaving Care Personal Adviser
Kent County Council
Dover, Kent
2016.06 - 2017.07
- Devised contingency plans to prepare for potential crises situations amongst clients.
- Established strong relationships with families, providing proactive family support where needed.
- Advocated for clients' rights with social services departments.
Support Living Manager
Lifeways Group
Ashford, Kent
2014.08 - 2016.06
- Managed team dynamics by implementing conflict resolution strategies.
- Identified growth opportunities through comprehensive market research.
- Optimised resource allocation for increased profits.
Senior Leader for Special Needs
Kent County Council
Gravesend, Kent
2011.11 - 2013.05
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Coordinated cross-departmental collaboration for improved workflow.
Teacher
Redcar and Cleveland Borough Council
Redcar, Redcar and Cleveland
2010.09 - 2011.07
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
- Utilised ICT tools, enhanced interactive learning experience in classrooms.
Hearing Impaired Unit Manager
Durham County Council
Durham, Durham
2009.09 - 2010.07
- Created an inclusive culture within the team; encouraged open communication and mutual respect among staff members.
- Developed strategic plans for achieving unit objectives.
- Fostered a positive work environment, improved employee morale and job satisfaction.
SENCO and Head of Lower School
Stockton Borough Council
Stockton-on-Tees, Stockton-on-Tees
2003.07 - 2007.07
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Facilitated staff training, resulting in better customer service.
- Coordinated cross-departmental collaboration for improved workflow.
Education
Level 5 Diploma - Education and Training
Learndirect
2024.06 -
Diploma of Higher Education - Open
The Open University
2018.09 - 2020.06
L4 Certificate in Education and Training - Education and Training
CTC Training
2020.09 - 2021.07
Certificate of Higher Education - Mental Health Studies
The Open University
2011.09 - 2013.07
Postgraduate Certificate - Social, Emotional and Behavioural Difficulties
University of Leicester
Leicester 2009.09 - 2010.12
Postgraduate Certificate - Special Educational Needs
University of Teesside
Middlesbrough 2004.09 - 2005.09
Bachelors Degree - Education
Nottingham Trent University
Nottingham 1995.09 - 1997.07
Higher National Diploma - Business and Finance
University of Salford
Salford 1993.09 - 1995.07
Skills
- Knowledge of HR practices
- Microsoft office suite proficiency
- Technical proficiency
- Leadership in diverse environments
- Inspiring motivation
- Interpersonal effectiveness
Affiliations
- Reading and Walking
Certification
I am a member of the Society for Education and Training - Member
Timeline
Level 5 Diploma - Education and Training
Learndirect
2024.06 -
L4 Certificate in Education and Training - Education and Training
CTC Training
2020.09 - 2021.07
Diploma of Higher Education - Open
The Open University
2018.09 - 2020.06
Part Time Administrator
Kent County Council
2017.09 - 2018.03
Leaving Care Personal Adviser
Kent County Council
2016.06 - 2017.07
Support Living Manager
Lifeways Group
2014.08 - 2016.06
Senior Leader for Special Needs
Kent County Council
2011.11 - 2013.05
Certificate of Higher Education - Mental Health Studies
The Open University
2011.09 - 2013.07
Teacher
Redcar and Cleveland Borough Council
2010.09 - 2011.07
Hearing Impaired Unit Manager
Durham County Council
2009.09 - 2010.07
Postgraduate Certificate - Social, Emotional and Behavioural Difficulties
University of Leicester
2009.09 - 2010.12
Postgraduate Certificate - Special Educational Needs
University of Teesside
2004.09 - 2005.09
SENCO and Head of Lower School
Stockton Borough Council
2003.07 - 2007.07
Bachelors Degree - Education
Nottingham Trent University
1995.09 - 1997.07
Higher National Diploma - Business and Finance
University of Salford
1993.09 - 1995.07