Matthew Grogan
RYE,EAST SUSSEX
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Part Time Administrator
Kent County Council
Dover, Kent
09.2017 - 03.2018
- Facilitated internal communications with clear and concise memos and bulletins.
- Increased efficiency of document retrieval with a well-organised filing system.
Leaving Care Personal Adviser
Kent County Council
Dover, Kent
06.2016 - 07.2017
- Devised contingency plans to prepare for potential crises situations amongst clients.
- Established strong relationships with families, providing proactive family support where needed.
- Advocated for clients' rights with social services departments.
Support Living Manager
Lifeways Group
Ashford, Kent
08.2014 - 06.2016
- Managed team dynamics by implementing conflict resolution strategies.
- Identified growth opportunities through comprehensive market research.
- Optimised resource allocation for increased profits.
Senior Leader for Special Needs
Kent County Council
Gravesend, Kent
11.2011 - 05.2013
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Coordinated cross-departmental collaboration for improved workflow.
Teacher
Redcar and Cleveland Borough Council
Redcar, Redcar and Cleveland
09.2010 - 07.2011
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Worked closely with colleagues for implementing cross-curricular projects that engaged students in comprehensive learning experiences.
- Utilised ICT tools, enhanced interactive learning experience in classrooms.
Hearing Impaired Unit Manager
Durham County Council
Durham, Durham
09.2009 - 07.2010
- Created an inclusive culture within the team; encouraged open communication and mutual respect among staff members.
- Developed strategic plans for achieving unit objectives.
- Fostered a positive work environment, improved employee morale and job satisfaction.
SENCO and Head of Lower School
Stockton Borough Council
Stockton-on-Tees, Stockton-on-Tees
07.2003 - 07.2007
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Facilitated staff training, resulting in better customer service.
- Coordinated cross-departmental collaboration for improved workflow.
Education
Level 5 Diploma - Education and Training
Learndirect
06.2024 -
Diploma of Higher Education - Open
The Open University
09.2018 - 06.2020
L4 Certificate in Education and Training - Education and Training
CTC Training
09.2020 - 07.2021
Certificate of Higher Education - Mental Health Studies
The Open University
09.2011 - 07.2013
Postgraduate Certificate - Social, Emotional and Behavioural Difficulties
University of Leicester
Leicester 09.2009 - 12.2010
Postgraduate Certificate - Special Educational Needs
University of Teesside
Middlesbrough 09.2004 - 09.2005
Bachelors Degree - Education
Nottingham Trent University
Nottingham 09.1995 - 07.1997
Higher National Diploma - Business and Finance
University of Salford
Salford 09.1993 - 07.1995
Skills
- Knowledge of HR practices
- Microsoft office suite proficiency
- Technical proficiency
- Leadership in diverse environments
- Inspiring motivation
- Interpersonal effectiveness
Affiliations
- Reading and Walking
Certification
I am a member of the Society for Education and Training - Member
Timeline
Level 5 Diploma - Education and Training
Learndirect
06.2024 -
L4 Certificate in Education and Training - Education and Training
CTC Training
09.2020 - 07.2021
Diploma of Higher Education - Open
The Open University
09.2018 - 06.2020
Part Time Administrator
Kent County Council
09.2017 - 03.2018
Leaving Care Personal Adviser
Kent County Council
06.2016 - 07.2017
Support Living Manager
Lifeways Group
08.2014 - 06.2016
Senior Leader for Special Needs
Kent County Council
11.2011 - 05.2013
Certificate of Higher Education - Mental Health Studies
The Open University
09.2011 - 07.2013
Teacher
Redcar and Cleveland Borough Council
09.2010 - 07.2011
Hearing Impaired Unit Manager
Durham County Council
09.2009 - 07.2010
Postgraduate Certificate - Social, Emotional and Behavioural Difficulties
University of Leicester
09.2009 - 12.2010
Postgraduate Certificate - Special Educational Needs
University of Teesside
09.2004 - 09.2005
SENCO and Head of Lower School
Stockton Borough Council
07.2003 - 07.2007
Bachelors Degree - Education
Nottingham Trent University
09.1995 - 07.1997
Higher National Diploma - Business and Finance
University of Salford
09.1993 - 07.1995
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