BIKALPA PARAJULI
Aldershot,U.K
Summary
I am an Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.
Results-driven Manager with knack for streamlining processes and leading teams to success. Delivered significant operational improvements by enhancing team productivity and implementing cost-saving initiatives. Known for fostering collaborative work environment that drives employee engagement and performance.
Overview
22
22
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work history
Security Officer – Part time
Risk Security Solutions Ltd
Guildford, Surrey
- 2026.02
- - Patrol premises, and secure doors and other entrances
- - Respond to alarms
- - Completing reports of incidents, and complaints
- - Ensuring the safety and security of University Students
- - Reporting to Manager
- Www.risksecuritysolutions.co.uk
- Site: Surrey University, Guildford
Store Manager
New Laxmi Jewellers, Aldershot
Aldershot, Hampshire
2018.01 - 2025.01
- Duties:
- Store operational requirements, scheduling and assigning employees; following up on work results.
- Helping customers with difficulties
- Fulfilling sales obligations
- Maintaining the stability and reputation of the store by complying with legal requirements.
- Reporting on the profit of the retail store and whether it is reaching financial goals to the management.
- Scheduling employees to cover all hours of operation.
- Communicating with customers, staff, the company, senior employees, employees at other stores, etc. in person, over the phone, and by emails.
- Ordering stock and making sure items are on the shelves and displayed attractively.
- Conducting inventory and investigating possible causes for discrepancies
- Participating in the hiring process for new employees including interviewing, recommending the best candidates, suggesting starting pay rates, and training new employees.
- Resolving conflicts between staff members as well as between staff and customers
- Complying with regulations on store operations.
- Monitoring staff behavior, attitude, and presentation to make sure they are a positive reflection of the retail store's values
- Sharing product knowledge with customers and with store's team members.
- Delegating tasks to staff such as cleaning, stocking, customer support, and working the cash register.
- Calling existing customers and large account holders to encourage continuing sales.
- Reaching sales targets and increasing profits.
- Dealing with customer service issues such as queries and complaints.
- Interviewing and recruiting new staff
- Supervising floor managers and organizing training
- Organizing ROTA's and holiday
- Www.newlaxmijewellers.com
- Responsibilities:
Site-Supervisor (Car Park & Security)
CP Plus
Guildford, Surrey
2012.01 - 2018.01
- Duties:
- Supervising security personnel.
- Carrying out close supervision of on-site security personnel.
- Scheduling the work and duties of individual security officers.
- Immediately responding to any problems.
- Providing leadership, guidance and support to security staff.
- Writing clear reports and logs.
- Operating CCTV cameras.
- Completing reports of alarms, incidents, and complaints.
- Overseeing the inspection of all visitors entering and exiting the building.
- Ensuring the safety and security of Visitors and employees.
- Ensuring the protection of property and assets.
- Looking for lost items belonging to staff or members of the public.
- Checking doors and windows.
- Professionally handling all sensitive and confidential information.
- Handling complaints in a diplomatic manner.
- Removing unauthorised people from a building.
- Handling Issued penalty charge notices
- Reporting to Manager
- Train new member of staffs.
- Www.cp-plus.co.uk
- Site: Royal Surrey County Hospital
Security Officer
Gurkha Security Services
Farnborough, Hampshire
2011.06 - 2012.11
- Duties:
- Conducted security checks and inspecting building entrances and exits.
- Responded quickly to all incidents of theft, fire, sabotage or unauthorized entry.
- Facilitated and ensured the safety of visitors and employees in the event of an emergency evacuation.
- Locked and unlocked doors according to schedule.
- Monitored entrances and exits.
- Coordinated badge access control and parking permits for staff & visitors.
- Made sure that all visitors signed in and out.
- Www.gurkhasecurityservices.co.uk
- Site: LIDL (Bordon, Hampshire)
Customer Care Assistant
MC Donald
Uxbridge, London
2010.11 - 2011.05
- The Chimes Shopping Center
Sales & Marketing Manager
World Wide Immigration Company Pvt Ltd (WWICS)
Chandigarh, Punjab
2008.01 - 2010.09
- Duties:
- Looking after Sales & Marketing Division.
- Counseling & providing information about our Products to the customers.
- FACE TO FACE Dealing with problems on sales.
- Train new MR Team member’s
- Participate in the development of new project proposals.
- Reporting and Maintaining Sales Reports to Chairman.
- Www.wwicsgroup.com
- One of the Leading Immigration Company in the World.
- Nepal branch
Sales & Marketing Manager
Avenues Television Pvt Ltd.
Tripureshwor, Kathmandu
2007.02 - 2009.01
- Duties:
- Support sales & marketing team and promoting to achieve the entire goals.
- Create value for customers and build customer relationships
- Responsible for creating ads & ad campaigns as well as conducting studies and surveys
- Making sales
- Brands developments
- Coordinate different kinds of projects with several departments internally including on-air promotions, creative services, consumer, online, and advertising sales marketing.
- Maintain monthly sales records & reporting to seniors.
- Www.avenues.tv
- One of the Leading News Channel in Nepal.
Marketing Consultant
Dots ‘n Squares Pvt. Ltd.
Kathmandu
2005.01 - 2008.01
- Company Information:
- Marking a difference in Nepal's designing field with young, enthusiastic and experienced team. Dots ‘n Squares provides services like but not limited to: Web Designing, Web Hosting, Product Photography, Advertising, Designing, Brand Identity and Corporate identity.
- Clients Handled:
- NORVIC Hospital, The Everest Hotel, Chaudhary Group, Triveni Group and Unilever Nepal Ltd.
- Www.dotsnsquares.com
- Part time
Asst. Manager: Sales & Marketing
Radius Communication Pvt. Ltd
Kathmandu
2004.07 - 2007.01
- Duties:
- Looking after Calling card, Internet Products Division.
- FACE TO FACE Dealing with New Customers
- Train new MR Team member’s
- Develop and coordinate sales selling cycle and methodology.
- Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.
- Develop marketing campaigns
- Reporting and Maintaining Sales Reports.
- Participate in the development of new project proposals.
- Www.radiusnp.com
- One of the Leading Broadband Company in Nepal & also based in USA & U.K
Business Executive
ITNTI
Kathmandu
2003.01
- Company Information:
- Our Holding & Associate companies and their products are already waving flags of successes across the national and international boundaries in South Asia, Europe and USA. We already have a cumulative high six-figure client base as an asset due to our commitment to service. Human Resources as we see are the biggest asset to an organization next to technology and thus we have around 150 directly and indirectly employed staff family members.
- Www.itnti.com
Education
10+2 - Commerce
National Institute of Science and Technology (NIST)
Lainchour, Kathmandu, NepalSchool Leaving Certificate (S.L.C) - undefined
Ideal English Boarding School
Deepnagar, Butwal, NepalSkills
- Emergency procedures
- Customer service
- Building evacuations
- Public interaction
- Report writing
- Parking enforcement
- Security escorts
- Crowd control
- Control procedures
- Safety practices
- CCTV
- Lost person search
- Lockouts
- Product knowledge and integration
- Strategic planning software
- Ethical conduct
- Diplomatic communication
- Knowledge of regulatory standards
- Performance metrics evaluation
- Influential communication
- Leadership in diverse environments
- Microsoft office suite proficiency
- Constructive criticism
- Customer relationship management systems
- Inspiring motivation
- Technical proficiency
- Competitor analysis
- Customer relationship management
- Mentoring and coaching
- Staff recruitment
- Sales strategy development
- Crisis handling
- Supply chain management
- Project oversight
- Contract negotiations
- Time efficiency
- Communication proficiency
Certification
- Advanced First Aid Certificate.
- Diploma in computer.
- Health & Safety training.
- Food & Hygienic training.
- Full UK driving Licence
LANGUAGE KNOWN
English
Nepali
Hindi
REFRENCES
Available upon Request
HOBBIES & INTERESTS
Maintaining Public Relations; attain parties, seminars, internet, Going Gym, Media, Reading Books and traveling.
Accomplishments
- Security cleared, CRB checked and SIA registered.
- CCTV
Affiliations
- International Marketing Forum
- Member of Guildford Nepalese Community
- Google Ad sense member
- The Gym Group
CAREER STATEMENT
“I feel that my greatest strengths are firstly my willingness to take responsibility for all the security duties within my Jurisdiction. Secondly my ability to quickly understand a member of the public’s needs, and thirdly my positive attitude to dealing with any problems that I may come across.”
OBJECTIVES AND GOAL
- Knowledge of modern security techniques and practices.
- Updating and maintaining appropriate security records.
- Good face to face communicator.
- Dealing quickly with emergency situations like fires or violence.
- Ensuring that all information received and relayed is done so quickly, efficiently and accurately.
- Conducting external & internal patrols to prevent theft and unauthorized entry etc.
- Maintaining an accurate record of any incidents that occur.
- Ensuring all H&S policies are adhered to.
Timeline
Store Manager
New Laxmi Jewellers, Aldershot
2018.01 - 2025.01
Site-Supervisor (Car Park & Security)
CP Plus
2012.01 - 2018.01
Security Officer
Gurkha Security Services
2011.06 - 2012.11
Customer Care Assistant
MC Donald
2010.11 - 2011.05
Sales & Marketing Manager
World Wide Immigration Company Pvt Ltd (WWICS)
2008.01 - 2010.09
Sales & Marketing Manager
Avenues Television Pvt Ltd.
2007.02 - 2009.01
Marketing Consultant
Dots ‘n Squares Pvt. Ltd.
2005.01 - 2008.01
Asst. Manager: Sales & Marketing
Radius Communication Pvt. Ltd
2004.07 - 2007.01
Business Executive
ITNTI
2003.01
Security Officer – Part time
Risk Security Solutions Ltd
- 2026.02
School Leaving Certificate (S.L.C) - undefined
Ideal English Boarding School
10+2 - Commerce
National Institute of Science and Technology (NIST)