Sai Praneeth Matam
London,UK
Summary
Enthusiastic Head Bartender with knack for creating memorable guest experiences through exceptional drink crafting and team leadership. Spearheaded initiatives that boosted customer satisfaction and streamlined bar operations, resulting in higher sales and repeat clientele. Known for fostering collaborative environment and training staff to excel in service and mixology.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Team leader
Greene King
London
07.2024 - 01.2026
- Resolved customer complaints promptly to maintain good relationships.
- Collaborated with team members to provide seamless service during busy periods.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Processed payments accurately reducing discrepancies at end of shift tallying.
Education
Master of Science (MSc) - Management with Data Analytics
BPP University
London 06.2024 - 06.2025
Bachelor of Science - Computers
Meghana Degree College
Hyderabad, India 08.2019 - 07.2022
Skills
- Alcohol law familiarity
- Beer pouring proficiency
- Knowledge on draught systems
- Money handling
- People Management
- Composure under pressure
- Communication excellence
- Leadership & influence
- Stock management
Accomplishments
- Received Employee of the month award multiple times
- Received multiple awards in school-level sports competitions, demonstrating discipline, teamwork, and consistency.
- Recognized for outstanding performance in athletics and inter-school sports meets.
LANGUAGES
English
Telugu
Hindi
Affiliations
- Watching Movies Playing sports Exploring places
Timeline
Team leader
Greene King
07.2024 - 01.2026
Master of Science (MSc) - Management with Data Analytics
BPP University
06.2024 - 06.2025
Bachelor of Science - Computers
Meghana Degree College
08.2019 - 07.2022