Alfie Cotterill
Wanaka
Summary
Friendly and outgoing person keen to begin work in Wanaka. University graduate with two years experience working as a homelessness support worker as well as extensive experience in the hospitality industry. Fast learner, hard worker and easy to work with others and part of a team.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
Work history
Homelessness support worker
Homemore
Scarborough, North Yorkshire
09.2022 - 08.2025
- Empathy and active listening – understanding and responding sensitively to needs of vulnerable individuals.
- Crisis management – staying calm and effective in challenging situations, including safeguarding incidents or resident conflicts.
- Communication skills – conveying information clearly to clients, colleagues, and external agencies, both verbally and in writing.
- First aid trained
- Boundary setting and professionalism – managing relationships appropriately while maintaining respect and authority.
Farm irrigation worker
Kenneth Dohle
St George, Queensland, Australia
11.2023 - 02.2024
- Worked under challenging weather conditions, demonstrating resilience and dedication towards job responsibilities.
- Working under tight deadlines to complete harvest.
Waiter
Tattu
Manchester
10.2021 - 06.2022
- Delivered excellent customer service through friendly and polite interaction.
- Liaised with kitchen staff for prompt order delivery to customers.
Bar supervisor
Manchester United Football Club
Manchester
03.2021 - 04.2022
- Trained staff for improved service quality and professionalism.
- Supervised team members to ensure excellent service delivery.
- Ensured safe environment by strictly adhering to health and safety regulations.
- Maintained bar stocks, replenishing daily as necessary.
Factory worker
Pro-Pak Foods
Malton, North Yorkshire
06.2020 - 08.2020
- Worked during the COVID-19 lockdown, demonstrating resilience and a proactive attitude
Bartender
Stephen Joseph Theatre
Scarborough
09.2018 - 03.2020
- Conducted regular stock checks, keeping the cellar well-organised and fully stocked at all times.
- Wine focused bar
- Fast paced during intervals of shows
Bartender
Merchant Irish Bar
Scarborough
11.2018 - 02.2019
- Comfortable serving in fast paced environment
- Maintained a clean and organised bar
- Comfortable changing kegs and barrels
Education
A-Levels -
Scarborough Sixth Form College
Scarborough 09.2016 - 05.2018
High School Diploma -
St Augustine's School
ScarboroughBachelor of Arts - History and International Relations
Manchester Metropolitan University
Manchester 09/2018 - 05.2022
Skills
- Alcohol law familiarity
- Night shift availability
- Strong communication
- Alcohol service etiquette
- Risk Assessments
- Health and Safety regulations
- Working with vulnerable adults
- Safeguarding knowledge
- Record-keeping
Timeline
Farm irrigation worker
Kenneth Dohle
11.2023 - 02.2024
Homelessness support worker
Homemore
09.2022 - 08.2025
Waiter
Tattu
10.2021 - 06.2022
Bar supervisor
Manchester United Football Club
03.2021 - 04.2022
Factory worker
Pro-Pak Foods
06.2020 - 08.2020
Bartender
Merchant Irish Bar
11.2018 - 02.2019
Bartender
Stephen Joseph Theatre
09.2018 - 03.2020
A-Levels -
Scarborough Sixth Form College
09.2016 - 05.2018
High School Diploma -
St Augustine's School
Bachelor of Arts - History and International Relations
Manchester Metropolitan University
09/2018 - 05.2022