Mary Murphy
Widnes,Halton
Summary
Dedicated healthcare professional with extensive expertise in patient care and advocacy, specializing in empathetic communication and person-centred care plans. Proficient in handling distressed patients, maintaining patient dignity, and adapting to diverse needs while ensuring compliance with NHS policies. Skilled in emergency response, infection prevention, and the use of healthcare software to enhance patient engagement and support family members. Committed to promoting equality and respecting cultural differences, with a strong foundation in physiological knowledge and counselling techniques.
Overview
36
36
years of professional experience
Work history
Health care assistant Band 3
NHS
Liverpool, knowsley
2009.05 - Current
- Assisting medical staff with Triage and observations.
- Assisting in emergency care where life threatening intervention is needed.
- Maintained stock levels of medical supplies on the walk in , ensured uninterrupted provision of care services during shifts.
- Delivered high-quality patient service by maintaining cleanliness in the walk in center .
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Deliver wound care following the care plan.
Health and Social Care worker
Social Services
knowsley, Liverpool
2000.06 - 2009.05
- Enabling people to stay in their own homes with care and support.
- Always treating people the same but on an individual basis and making their choices paramount.
- Provided emotional support to clients, improving their mental wellbeing.
- Collaborated with multi-disciplinary teams for efficient service provision.
- Assisted with personal care tasks, enhancing client's dignity and comfort.
- Transported patients to appointments and outings, facilitating their mobility needs.
Home Help
social services
Liverpool, Merseyside
1990.04 - 2000.04
- Enabling people to stay at home and assessing their safety daily.
- Always giving the client choices in there care plan.
- Supporting family and friends .
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Foundation Degree in counselling psychotherapist - counselling psychotherapy
Staffordshire University
Stoke-on-Trent 2024.09 -
NVQ Level 3 - Health and Social care
knowsley city counsil
Liverpool 2009.05 - 2010.06
Diploma level 3 in counselling skills - counselling psychotherapy
Riverside college
Widnes, Halton 2024.09 - 2025.06
GCSEs - English
Riverside college
Widnes, Halton 2023.09 - 2024.09
SVQ Level 2 - Mental Health
Riverside College
Widnes, Halton 2023.09 - 2024.06
Skills
- Handling distressed patients
- Empathetic communication
- Patient dignity preservation
- Multitasking under pressure
- Physiological knowledge
- Knowledge of NHS policies
- Personal hygiene maintenance assistance
- Supporting family members
- Adapting to patient needs
- Use of medical software
- Communicating with dementia patients
- Respecting cultural differences
- Healthcare software proficiency
- Patient care
- Patient engagement
- Health assessment and monitoring
- Patient advocacy
- Excellent bedside manner
- Compassionate care giver
- Disability support
- Emergency response training
- Clinical record-keeping
- Person-centred care plans
- Infection prevention and control
- Counselling techniques knowledge
- Equality advocacy
Timeline
Foundation Degree in counselling psychotherapist - counselling psychotherapy
Staffordshire University
2024.09 -
Diploma level 3 in counselling skills - counselling psychotherapy
Riverside college
2024.09 - 2025.06
GCSEs - English
Riverside college
2023.09 - 2024.09
SVQ Level 2 - Mental Health
Riverside College
2023.09 - 2024.06
Health care assistant Band 3
NHS
2009.05 - Current
NVQ Level 3 - Health and Social care
knowsley city counsil
2009.05 - 2010.06
Health and Social Care worker
Social Services
2000.06 - 2009.05
Home Help
social services
1990.04 - 2000.04