JANICE LEHANE
BOOTLE,Merseyside
Summary
Dedicated healthcare professional with extensive expertise in patient care, including dementia and end-of-life care. Demonstrates exceptional organisational skills and excels in communication, ensuring patient dignity and cultural sensitivity. Proficient in medical procedures such as blood pressure measurement, diabetes management, and medication administration. Skilled in infection control, clinical documentation, and the use of medical software to enhance patient outcomes. Committed to providing compassionate care while supporting family members and adapting to individual patient needs.
Offering strong interpersonal and communication skills, with compassionate approach to patient care. Knowledgeable about basic medical procedures and patient support gained through work and training. Ready to use and develop teamwork, empathy, and patient care skills in customer facing roles and behind the scenes admin work
Flexible Health Care Assistant with 15 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care and support to both patients and relatives.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Health Care Assistant Band 3
Aintree University Hospital
Liverpool, Merseyside
05.2022 - 09.2025
- Taking of patient obs - BP, BM, pulse and respiratory rates,oxygen sats levels and recording onto NEWS system escalating concerns immediately to clinical staff/personal care involving end of life and last offices/data entry of patients contact details -NOK admin-printing of patient wrist bands for ID purposes, staff handovers, making referrals to SLT and TV nurses/liaising with multidisciplinary teams across hospital/intentional rounding/basic wound care/chaperoning patients to x-rays and scans within hospital and to others across Merseyside/collection of medications and blood products/ordering of stock and special mattresses,medical gases/urinalysis/collection of samples/performing Covid, MRSA and CPE tests on patients/helping clinical staff with patient admissions and orientation/ strict record keeping of patients input, output, behaviour, safeguarding issues, fluid balance charts/assistance with personal hygiene/clearing bed spaces for new admissions using IPC procedures/escalating medical/behavioural concerns immediately to clinical staff and or security/dealing with challenging behaviours and distressed families/running errands for patients and families/falls alarms, commodes , oxygen masks checks throughout day/restocking of equipment and toiletries/using hoists and other mobility equipment to aid patient mobility safely/cleaning of ward bays using specialist cleaning products and following strict procedures in accordance with Infection Protection Control/emptying bins and disposing of clinical waste safely/preparing linen bags for pick up/preparing breakfast/supper for 36 patients and light snacks/helping with feeding at mealtimes and ordering of foods with special requirements for patients with dysphagia and or dietary needs.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Provided basic health education to patients for proper self-care post discharge.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
- Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
Special Educational Needs and Medical Teaching Assistant
Christ Church Primary School
Liverpool, Merseyside
10.2015 - 12.2021
- Peg feeding/temp recording/blood monitoring for diabetic children/administering insulin/first aid/safeguarding/supporting all areas of curriculum for both children and teachers/admin work/liaising with school nurse/parents/senco and other professionals/maths, literacy and phonics interventions/teaching art/reception cover/ASD work/cash handling/cleaning/Breakfast and After school Club Supervisor
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Participated in parent-teacher meetings to discuss student progress and potential improvements.
- Participated in teacher-parent conferences regarding students' progress or problems.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Led small group sessions for enhanced focus on challenging topics.
- Facilitated active learning environments with engaging teaching aids and resources.
- Improved student engagement by utilising interactive learning techniques.
- Provided feedback on pupil's work, identifying areas for improvement.
- Prepared classroom materials to facilitate efficient lessons.
- Ensured safety of pupils during extracurricular activities for accident-free environment.
- Assisted in conducting assessments to determine student understanding of subjects.
Teaching Assistant Level 2
Vauxhall Neighbourhood Council
Liverpool, Merseyside
09.2010 - 07.2015
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Improved student engagement by utilising interactive learning techniques.
- Prepared classroom materials to facilitate efficient lessons.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Supported classroom teacher with behaviour management, promoting positive learning environment.
- Led small group sessions for enhanced focus on challenging topics.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Encouraged pupil autonomy through guided independent study initiatives.
- Ensured safety of pupils during extracurricular activities for accident-free environment.
- Assisted in conducting assessments to determine student understanding of subjects.
- Oversaw students during breaks to maintain safe environment.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
Teaching Assistant Trainee
Garston Church of England Primary School
Liverpool, Merseyside
09.2008 - 10.2009
- Duties: Peg feeding/temp recording/blood monitoring for diabetic children/administering insulin/first aid/safeguarding/supporting all areas of curriculum for both children and teachers/admin work/liaising with school nurse/parents/senco and other professionals/maths, literacy and phonics interventions/teaching art/reception cover/ASD work/cash handling/cleaning/Breakfast and After school Club Supervisor
Radiography Assistant
Aintree University Hospital
Liverpool, Merseyside
11.1997 - 12.2003
- Processing X rays and scans for Radiographers/Accident and Emergency radiographic services/reception and admin work/data input/patient care/portering/filing and liaising with different departments throughout hospital
Education
Level 2 (NVQ) - TEACHING ASSISTANT
TNG
07.2010
BACP - BASIC COUNSELLING SKILLS
ROTUNDA LEARNING CENTRE
01.2004
GCSEs - ENGLISH LITERATURE, ENGLISH LANGUAGE, FRENCH, SCIENCE, MATHS, HISTORY, RE, ART AND DESIGN,
ARCHBISHOP BECK HIGH SCHOOL
07.1995
Skills
- Exceptional Organizational Skills
- Patient/Customer focused
- First Aid
- Admin-data entry/filing/photocopying/email and paging clinicians
- Call handling
- Cash handling
- Proactive
- Excellent Communication Skills
- Management of medical conditions eg: diabetes-administration of insulin and BM monitoring
- Knowledge of NHS policies
- Sensory impairment communication
- Experienced in measuring and recording of vital signs using NEWS
- Patient dignity preservation
- Adapting to patient needs
- Supporting family members
- End-Of-Life care sensitivity and palliative care experience
- Multitasking under pressure
- Physiological knowledge
- Handling distressed patients
- Use of medical software
- Equipment sterilisation
- Nutrition management
- Palliative Care
- Exceptional communicator
- Medication Administration
- Pain management
- NHS Health Checks
- Patient mobility assistance with working knowledge of appliances
- Infection control procedures
- CPR certification
- Clinical record-keeping
- Patient education
- Emergency response training
- Patient care plans
- Tact and diplomacy
- Toileting/grooming and personal hygiene
- Patient and family advocacy
- Health assessment and monitoring
- Disability support
- Empathy and Compassion
- Person-centred care plans
- Housekeeping
- Safeguarding knowledge
- Infection prevention and control
- Cultural awareness
- Dementia awareness
- Activities of Daily Living
- Food preparation
- Patient transport and chaperoning
- End Of Life Care
- Nursing care
- Mental health support
Certification
- Care Certificate
- HCA B3 Training
- Food Safety and Hygiene, Level 2 March 2023 to March 2023
- Encouraging Positive Behaviour March 2023 to March 2023
- Characteristics of Positive Behaviour Certificate March 2023 to March 2023
- Biting in Early Years Certificate March 2023
- First Aid Certificate March 2023 to March 2023
- Appropriate Touching Certificate March 2023 to March 2023
- Phonics training December 2019 to December 2019
Education
A-C,PASS,PASS
Timeline
Health Care Assistant Band 3
Aintree University Hospital
05.2022 - 09.2025
Special Educational Needs and Medical Teaching Assistant
Christ Church Primary School
10.2015 - 12.2021
Teaching Assistant Level 2
Vauxhall Neighbourhood Council
09.2010 - 07.2015
Teaching Assistant Trainee
Garston Church of England Primary School
09.2008 - 10.2009
Radiography Assistant
Aintree University Hospital
11.1997 - 12.2003
Level 2 (NVQ) - TEACHING ASSISTANT
TNG
BACP - BASIC COUNSELLING SKILLS
ROTUNDA LEARNING CENTRE
GCSEs - ENGLISH LITERATURE, ENGLISH LANGUAGE, FRENCH, SCIENCE, MATHS, HISTORY, RE, ART AND DESIGN,
ARCHBISHOP BECK HIGH SCHOOL