Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Timeline
Generic

MARWAN FOUAD HADDAOUI

London

Summary

Recent Computer Science graduate from Brunel University with a focus on IT support and technical operations. Strong foundation in computer systems, operating systems, and software development, complemented by hands-on experience in IT hardware and system troubleshooting. Actively pursuing CompTIA A+ certification to enhance skills in PC maintenance, diagnostics, and end-user support. Committed to delivering reliable technical assistance and contributing to efficient IT operations in a dynamic environment.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Services Colleague

ASDA
London
10.2023 - 07.2025

Optimised product availability to fulfil customer demands in fast-paced retail environment.
Efficiently managed inventory and coordinated shelf stocking activities.
Worked collaboratively with colleagues to enhance store operations and resolve challenges.
Addressed customer needs swiftly through proactive communication and teamwork.

Education

BSc - Computer Science

Brunel University
London
09.2021 - 07.2024

Skills

  • Communication
  • Problem Solving
  • Analytical
  • Microsoft Office
  • Java / JavaScript
  • Teamwork
  • Time Management
  • Hardware & Software Troubleshooting
  • Operating Systems: Windows
  • Microsoft Office Suite (Word, Excel, Outlook, etc)
  • Networking Basics (TCP/IP, DNS, DHCP)

Certification

  • Comptia A+ [Ongoing]

Accomplishments

  • Documented standard procedures to improve efficiency and support consistency.
  • Assisted in diagnosing and resolving hardware and software issues.
  • Successfully troubleshooted common PC and network issues across Windows environments in academic projects.
  • Strengthened my ability to work under pressure.
  • Honed my problem-solving abilities.
  • Sharpened my teamwork and communication skills.

Hobbies and Interests

Streaming: I have a strong interest in live streams, which has led me to work as a moderator for several streamers. My experience as a moderator has sharpened my skills in community management, conflict resolution, and real-time communication.


Sports: I have a strong interest in sports, particularly football and basketball. Throughout my time in school and outside of it, I've played on both football and basketball teams, which helped me develop essential skills like teamwork and communication. Being part of a team has taught me how to work collaboratively towards a common goal, where teamwork and clear communication are critical.

Timeline

Services Colleague

ASDA
10.2023 - 07.2025

BSc - Computer Science

Brunel University
09.2021 - 07.2024
MARWAN FOUAD HADDAOUI