Marvin Ho Lun LUK
Surbiton,Kingston upon Thames
Summary
Hardworking individual seeks to establish career in the UK. Outstanding oral and written abilities for reliable communication and documentation. Analytical thinker with good problem-solving skills for positive, productive outcomes.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Claims manager
CMB Wing Lung Insurance Co. Ltd.
, Hong Kong
07.2023 - 10.2023
- Contributed to CEO and company meetings to discuss overall company vision.
- Oversaw the daily claims operation and kept striking for new practice to continuously improve the operation effectiveness.
- Undertook claims investigations and evaluated on policy liabilities, made settlement recommendation for Motor Claims, Employees' Compensation Claims, Contractors' All Risks Claims and Public Liability Claims.
- Handled and managed difficult and complicated claims and communicating with solicitors and loss adjuster to achieve settlement.
- Managed caseload of more than hundred claims, by attending meetings and negotiations leading to amicable settlement of claims within authority.
Assistant solicitor
Li & Lai Solicitors
, Hong Kong
03.2018 - 01.2023
- Interviewed and advised clients regarding case merit and legal procedures for case.
- Advised clients on various legal issues, using easy-to-understand language to ensure comprehension.
- Calculated eligibility for legal aid by accurately assessing merits of client cases.
- Trained and provided guidance to junior solicitors and paralegals.
- Provided representation in more than hundred of court hearings, handling Civil and Personal Injuries claims and disputes.
- Computed claims for damages, compensation and maintenance to provide accurate calculations for client.
Assistant solicitor
Christopher Li & Co., Solicitors
, Hong Kong
08.2015 - 03.2018
- Participated in meetings to negotiate with opposing solicitors and parties.
- Interviewed clients and witnesses in preparation for hearings.
- Conducted legal research and drafted legal documentation to meet client needs.
- Completed work with strict compliance to industry regulations.
Trainee solicitor
Mike So, Joseph Lau & Co., Solicitors
, Hong Kong
05.2014 - 08.2015
Trainee solicitor
Angela Ho & Associates
, Hong Kong
06.2013 - 08.2014
Paralegal
WT Law Offices
, Hong Kong
11.2011 - 08.2012
Paralegal intern
Rivera & Colon LLP, Solicitors
New York, United States
05.2011 - 07.2011
Education
Postgraduate Certificate in Laws - Legal Practice
City University of Hong Kong
Hong Kong 09.2012 - 06.2013
Master of Laws - Arbitration and Dispute Resolution
University of Hong Kong
Hong Kong 09.2010 - 06.2011
Bachelor of Laws - Law
City University of Hong Kong
Hong Kong 09.2007 - 06.2010
Bachelor of Commerce - Management and Marketing
Curtin University
Perth, Australia 09.2005 - 08.2007
Diploma of Business -
Royal Brisbane International College
Brisbane, Australia 09.2004 - 08.2005
Skills
- Skilled mediator
- Claims management
- Research skills
- Excellent administrative abilities
- Critical Thinking
- Negotiation
- Dispute resolution
- Customer relations
Languages
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
Affiliations
- Solicitor of High Court of the Hong Kong SAR
- Certified Fraud Examiner (CFE) of Association of Certified Fraud Examiners, United States
- Member of Chartered Institute of Arbitrators (MCIArb), United Kingdom
- Accredited General Mediator, Hong Kong International Arbitration Centre (HKIAC) and Hong Kong Mediation Accreditation Association Limited (HKMAAL)
Timeline
Claims manager
CMB Wing Lung Insurance Co. Ltd.
07.2023 - 10.2023
Assistant solicitor
Li & Lai Solicitors
03.2018 - 01.2023
Assistant solicitor
Christopher Li & Co., Solicitors
08.2015 - 03.2018
Trainee solicitor
Mike So, Joseph Lau & Co., Solicitors
05.2014 - 08.2015
Trainee solicitor
Angela Ho & Associates
06.2013 - 08.2014
Postgraduate Certificate in Laws - Legal Practice
City University of Hong Kong
09.2012 - 06.2013
Paralegal
WT Law Offices
11.2011 - 08.2012
Paralegal intern
Rivera & Colon LLP, Solicitors
05.2011 - 07.2011
Master of Laws - Arbitration and Dispute Resolution
University of Hong Kong
09.2010 - 06.2011
Bachelor of Laws - Law
City University of Hong Kong
09.2007 - 06.2010
Bachelor of Commerce - Management and Marketing
Curtin University
09.2005 - 08.2007
Diploma of Business -
Royal Brisbane International College
09.2004 - 08.2005
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