Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Tyler Young

Kingston Upon Thames,Surrey

Summary

I'm a keen bus enthusiast of buses across the country but with main knowledge geopgraphically of London, being my home town and main interest. I have never ever wanted something more than to join a fast paced bus operator in the London, such as Go Ahead. I'm London based and would love the challenge of becoming an Incident Response Co-ordinator.

I'm a fully abled team player, I have confidence with using GPS, Radio systems and any other systems required to carry out my new role effectively. I am currently a Bus Driver in London and know exactly how incidents at different severities can hamper the efforts made by us all to keep London moving and I would love to become part of the co-ordination behind keeping London moving at difficult times.


Being an Ambitious planner and organizer with drive for professional and industry led success is always key to me. Working collaboratively to align objectives. I always conduct strong deadline management and coordination skills to better my workload and help keep London moving.

Overview

10
10
years of professional experience

Work History

PCV Bus Driver

RATPDev London
Twickenham (Fulwell) , Middlesex
10.2021 - Current
  • Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Announced upcoming stops and potential route delays to passengers.
  • Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
  • Supported passengers with mobility issues in boarding and alighting safely.
  • Conducted regular vehicle inspections, promptly reporting mechanical issues to ensure immediate repair.
  • Use of the IBUS system, use of code blue and code red system.

Welfare Assistant

KLP Medical
Kingston Upon Thames, Surrey
07.2021 - 10.2021
  • To assist people in a nightlife setting ensuring safety and procedures are followed to the letter.
  • To provide assistance to any persons requiring it ranging from basic first aid to calling emergency services.
  • Liaison with police and other emergency services where required.
  • Use of radios to communicate with other team members.

Administrative Assistant

London United Busways
Twickenham (Fulwell) , Middlesex
08.2016 - 11.2016
  • Maintained office files in both electronic and hard copies.
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
  • Improved current filing system by moving to cloud-based storage solution.
  • Streamlined operations by organising files and documents to implement improved workflow and organisation.
  • Managed incoming and outgoing calls for busy office.
  • Managed clerical needs of employees, including administrative support, file management and stationery supplies.
  • Welcomed guests and clients in upbeat and friendly manner.

School work experience (IBUS Controller)

London United Busways
Twickenham (Fulwell) , Middlesex
07.2015 - 07.2015
  • School work experience:
  • Use of IBUS, andGrampian systems as required to be a controller.
  • Use of IBUS radio systems to contact buses and instruct and maintain services.
  • Daily logging of occurrences and incidents on the network.
  • Roadside controlling, using printed band 3 schedules.
  • Giving curtailments to buses where required to ensure no breaches of driving hours.

Education

GCSEs - General Studies

Teddington School

Skills

  • CPC qualified
  • Safety compliance
  • Reporting and documentation
  • Traffic law expertise
  • Clean PSV record
  • Safety-conscious
  • Country wide geographical knowledge
  • Extensive road traffic act knowledge
  • Computing
  • Form Filling and document completing
  • Effective communication
  • Journey planning
  • Stress tolerance
  • Vehicle and route familiarisation
  • Reliability
  • Incident reporting systems
  • Trip planning and GPS navigation
  • Professionalism
  • Technology-based navigation

Personal Information

References

References available upon request.

Timeline

PCV Bus Driver

RATPDev London
10.2021 - Current

Welfare Assistant

KLP Medical
07.2021 - 10.2021

Administrative Assistant

London United Busways
08.2016 - 11.2016

School work experience (IBUS Controller)

London United Busways
07.2015 - 07.2015

GCSEs - General Studies

Teddington School
Tyler Young