Martina Gjonpalaj
London,ENG
Summary
Experienced professional with expertise in data analysis, modelling, and ETL processes, complemented by proficiency in Tableau and advanced Microsoft Excel and Word skills for reporting and documentation. Demonstrates a strong ability to manage high-value projects, integrate technology solutions, and handle classified information ethically and in line with national best practices. Skilled in meeting tight deadlines under pressure while excelling in verbal and written communication. Background includes public health education and complex medical care, with a focus on delivering impactful results through analytical precision and strategic decision-making.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Data Visualization Specialist
Financial Conduct Authority(Consumer Duty Project)
London
07.2024 - Current
- Conducted in-depth data research, reviewing internal and external data sources to assess quality and reliability.
- Identified and addressed data gaps within the FCA related to Consumer Duty compliance.
- Created detailed reports and insights, enabling informed decision-making by leadership
- Identified trends in data to help inform decision-making processes.
- Managed confidential databases, ensured secure handling of sensitive information.
- Created interactive dashboards using Tableau for easy data interpretation and presentation.
- Presented analytic findings in a clear manner during team meetings, fostered informed decision making within the organisation and advised on data collection and statistical methods to verify reliability of findings.
- Collaborated cross-functionally to meet project deadlines, delivered consistent results.
Plastics Staff Nurse
Guy's and St Thomas' NHS Foundation Trust
London
09.2022 - 06.2024
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
- Established positive rapport with patients and families through active listening and compassionate care.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
Surgery nurse
Poliklinika NR.4
Tirana ,Albania
02.2021 - 08.2022
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing
- Established positive rapport with patients and families through active listening and compassionate care
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws
- Prioritised health problems to assist patients in complex, urgent or emergency situations.
Technical advisor
Teleperformance Albania
Tirana Albania
08.2019 - 02.2021
- Recommended new technologies to improve technical processes.
- Gathered and analysed technical data and recommended process improvements.
- Researched and created strategic management, operational and financial plans for technical requirements.
- Proactively identified opportunities for innovation and technology integration to enhance project capabilities.
- Delivered reliable, high quality technical support to average of 50+ users daily.
- Completed investigations to check on reported errors, reproduce problems and trace faults.
Staff nurse
Mother Teresa Hospital
Tirana ,Albania
10.2017 - 07.2019
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
- Upheld patient trust and confidentiality by managing information with discretion, in accordance with data protection laws.
- Established positive rapport with patients and families through active listening and compassionate care.
Project manager
ACC Tirana
Tirana , Albania
08.2014 - 09.2016
- Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
- Usage of Tableau for data analytics, sharing data insights, Gannt charts
- Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
- Promoted company values and services at client meetings to solidify value and present winning proposals.
- Drafted accurate monthly management reports to illustrate project timelines and progress.
- Increased client satisfaction rate by 20 %
- Built and nurtured professional relationships with wide range of stakeholders.
Project manager
Unicef
Bajram Curri ,Albania
05.2009 - 09.2009
- Built and nurtured professional relationships with wide range of over 20 + stakeholders.
- Used project management tools and techniques for positive, successful outcomes and delivered on projects' key objectives with agreed budgets, timelines and standards.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
- Evaluated client requirements, building strategy to manage and achieve milestones and quality KPIs.
Education
Bachelor - General Nursing
Faculty of Technical Medical Sciences
09.2012 - 07.2015
Bachelor - Physics
Faculty of Natural Sciences
09.2009 - 07.2012
Skills
Experience with visualization tools such as Tableau
Excellent skills with Microsoft Excel and Word, including data
analysis, reporting, and professional documentation
Experience of handling and managing classified information in line with national best practice & ethical decision- making
Experience in extracting and manipulating data, data analysis, modelling, and ETL processes
Ability to work to tight deadlines under pressure
Excellent verbal and written communication skills
High-value project management
Technology integration
Public Health education & Complex medical care
Custom
5,5,6,6
Languages
English
Fluent
Albanian
Native
German
Advanced
French
Advanced
Personal Information
Timeline
Data Visualization Specialist
Financial Conduct Authority(Consumer Duty Project)
07.2024 - Current
Plastics Staff Nurse
Guy's and St Thomas' NHS Foundation Trust
09.2022 - 06.2024
Surgery nurse
Poliklinika NR.4
02.2021 - 08.2022
Technical advisor
Teleperformance Albania
08.2019 - 02.2021
Staff nurse
Mother Teresa Hospital
10.2017 - 07.2019
Project manager
ACC Tirana
08.2014 - 09.2016
Bachelor - General Nursing
Faculty of Technical Medical Sciences
09.2012 - 07.2015
Bachelor - Physics
Faculty of Natural Sciences
09.2009 - 07.2012
Project manager
Unicef
05.2009 - 09.2009
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