Martina Egbita
Derby,United Kingdom
Summary
Hardworking Post person with experience managing high-volume deliveries across large areas. Sorted, loaded and dispatched post with care and attention for accurate, reliable operations. Processed customer receipt using hand-held devices for up-to-date service records.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Post person
National Assembly Post Office
Abuja, Nigeria
11.2022 - 09.2023
- Secured customer signatures for deliveries using delivery management software.
- Distributed flyers and postcards to promote mailing services.
- Used computerised tracking software to monitor delivery progress.
- Developed customer trust by providing traceability of mail through tracking numbers.
- Responded to customer enquiries and escalated complaints to management.
Education
Master of Science - Human Resource Management
University of Derby
Derby 09.2023 -
Bachelor of Business Administration - Management
University of Cape Coast
Ghana 09.2011 - 06.2015
Skills
- Mail processing
- Mail logistics
- Moving and lifting
- Route planning
- Route optimisation
- Mail sorting
- Storage optimisation
Languages
English
Fluent
Timeline
Master of Science - Human Resource Management
University of Derby
09.2023 -
Post person
National Assembly Post Office
11.2022 - 09.2023
Bachelor of Business Administration - Management
University of Cape Coast
09.2011 - 06.2015
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