Martina Egbita
Derby,United Kingdom
Summary
Hardworking Post person with experience managing high-volume deliveries across large areas. Sorted, loaded and dispatched post with care and attention for accurate, reliable operations. Processed customer receipt using hand-held devices for up-to-date service records.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Post person
National Assembly Post Office
Abuja, Nigeria
2022.11 - 2023.09
- Secured customer signatures for deliveries using delivery management software.
- Distributed flyers and postcards to promote mailing services.
- Used computerised tracking software to monitor delivery progress.
- Developed customer trust by providing traceability of mail through tracking numbers.
- Responded to customer enquiries and escalated complaints to management.
Education
Master of Science - Human Resource Management
University of Derby
Derby 2023.09 -
Bachelor of Business Administration - Management
University of Cape Coast
Ghana 2011.09 - 2015.06
Skills
- Mail processing
- Mail logistics
- Moving and lifting
- Route planning
- Route optimisation
- Mail sorting
- Storage optimisation
Languages
English
Fluent
Timeline
Master of Science - Human Resource Management
University of Derby
2023.09 -
Post person
National Assembly Post Office
2022.11 - 2023.09
Bachelor of Business Administration - Management
University of Cape Coast
2011.09 - 2015.06