MARTIN YIP
Gravesend ,Kent
Summary
- Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
- Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organisational success.
Overview
5
5
years of professional experience
Work History
Counter Service assistant
New Tasty Cuisine Chinese Takeaway
Gravesend , Kent
2019.09 - 2024.09
- Improved customer satisfaction by providing prompt, friendly service.
- Maintained orderly merchandising with regular shelf restocking.
- Checked out customers rapidly to reduce queue length.
- Packaged customers' purchases carefully, preventing damage to goods.
- Collaborated with team members effectively for smooth shop operations.
- Facilitated smooth checkout process to ensure customer satisfaction.
- Utilised cash register efficiently, ensuring accurate billing.
Community Volunteer
Gillingham StreetAngels
Gillingham , Kent
2023.07 - 2023.07
- Enhanced community spirit by organising local events.
- Distributed food donations for the benefit of less privileged families.
- Organised charity fundraisers to support local causes and non-profit organisations.
- Responded efficiently to needs of elderly residents, ensuring their well-being and safety.
- Provided emotional support through counselling sessions, aiding mental health improvement within the community.
- Contributed to success of food drives by collecting, sorting and distributing donations.
Education
GCSEs - Maths, English, Triple Science, French, DT, Fine art, Geography
Sir Joseph Williamson Mathematical School
Rochester 2019.09 - 2021.06
A-Levels - Psychology, Fine Art, Design and Technology
Sir Joseph Williamson's Mathematical School
Rochester 2021.09 - 2023.06
Master of Science - Cognitive Psychology
University of East Anglia
Norwich 2023.09 -
Skills
- Customer service
- Cash handling
- Stock management
- Product knowledge
- Time management
- Digital literacy
Affiliations
- Sports and Fittness
- Creative Arts
- Travelling
- Cooking and Baking
- Drawing and Painting
- Running
- Swimming
Accomplishments
Best in subject of Psychology A level
Volunteering for Charity Event
Winner of Art Contest
Bronze Duke of Edinburgh Award
Sports competition award for "Founders Day"
Languages
English
Native
Chinese (Cantonese)
Advanced
Timeline
Master of Science - Cognitive Psychology
University of East Anglia
2023.09 -
Community Volunteer
Gillingham StreetAngels
2023.07 - 2023.07
A-Levels - Psychology, Fine Art, Design and Technology
Sir Joseph Williamson's Mathematical School
2021.09 - 2023.06
Counter Service assistant
New Tasty Cuisine Chinese Takeaway
2019.09 - 2024.09
GCSEs - Maths, English, Triple Science, French, DT, Fine art, Geography
Sir Joseph Williamson Mathematical School
2019.09 - 2021.06
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