Martha Reeves
Leeds
Summary
Friendly and reliable Psychology student with three years of retail experience at Primark, developing excellent customer service, communication and teamwork skills in a fast-paced environment. Organised, approachable and hardworking, with a strong work ethic and a passion for providing excellent customer experiences. Keen to apply my skills in a gym environment while continuing to develop professionally.
Overview
4
4
years of professional experience
Work history
Retail Assistant
Primark
Lincoln, Lincolnshire
2021.09 - 2025.12
- Delivered friendly, professional customer service, assisting customers with enquiries and resolving issues.
- Helped create a welcoming environment for customers through excellent service.
- Processed cash and card transactions accurately in a busy retail environment.
- Worked collaboratively with colleagues to ensure efficient day-to-day operations.
- Maintained high standards of cleanliness, organisation and presentation.
Intern
Bill & Melinda Gates Foundation
London
2023.01 - 2023.02
- Developed communication skills by actively participating in group tasks and sharing ideas clearly and confidently.
- Contributed ideas during group discussions and team activities, supporting collaborative problem-solving.
- Shadowed office staff to gain an understanding of daily operations, workflow processes, and professional working environments.
Education
Bachelor of Science - Psychology
University of Leeds
Leeds 09/2024 -
A-Levels -
Sir Robert Pattinson Academy
Lincoln, Lincolnshire 09/2022 - 06/2024
GCSEs -
Sir Robert Pattinson Academy
Lincoln, Lincolnshire 09/2017 - 06/2022
Skills
- Excellent customer service
- Strong communication and interpersonal skills
- Teamwork and collaboration
- Time management
- Reliability and punctuality
- Ability to work in fast-paced environments
- Maintaining clean, safe and organised facilities
- Problem solving and initiative
- Cash handling and POS systems
- Friendly and professional approach
Affiliations
- Regular gym training and maintaining a healthy lifestyle
- Running and fitness
- Psychology and wellbeing
Timeline
Intern
Bill & Melinda Gates Foundation
2023.01 - 2023.02
Retail Assistant
Primark
2021.09 - 2025.12
GCSEs -
Sir Robert Pattinson Academy
09/2017 - 06/2022
A-Levels -
Sir Robert Pattinson Academy
09/2022 - 06/2024
Bachelor of Science - Psychology
University of Leeds
09/2024 -