Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marlon Fergnani

Walton-on-the-Naze

Summary

Am self - motivated and work well under pressure and adapt to all tasks that are given to me. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer-focused, navigating high-stress situations calmly and effectively.. Fast-learning, results-oriented employee, Possessing exceptional problem-solving and analytical skills. Works effectively and efficiently in high-performing teams. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

22
22
years of professional experience

Work History

Health Care Assistant

B Independent
Colchester, United Kingdom
03.2024 - Current
  • Managing clients with Autism
  • Personal care, which may include showering, bathing.
  • Supporting daily routines
  • Days out & companionship
  • Shopping & running errands
  • Work flexible hours including evenings and weekends and holidays
  • Maintaining records of my daily activities

Support Worker

Bloomsbury Home Care
Thorpe Le Soken, United Kingdom
06.2023 - 02.2024
  • Personal care, which may include, washing bathing, showering.
  • Supporting daily routines and activities.
  • Shopping & running errands.
  • Maintaining records of my daily activities.
  • Days out & companionship.

Caravan Sales Executive

Park Holidays
St Osyth, Clacton-on-Sea
08.2021 - 05.2023
  • Applied skills and knowledge to accomplish set performance goals
  • Conducted outbound calls to secure prospective clients
  • Coordinated with other team members to complete projects within set time limits
  • Identified and promptly resolved process issues
  • Finalized contracts and legal documents
  • Achieved outstanding attendance record by prioritising punctuality
  • Drove operational improvements to secure cost saving and improve profit margins.

Delivery Van Driver

Beaches Logistics
Milton Keynes
04.2019 - 10.2020
  • Manoeuvred tail lift, pump truck and forklifts to effectively load and unload large items
  • Completed 30 deliveries per shift, carefully planning routes to optimise delivery times and exceed customer expectations
  • Handballed up to 10 pallets each delivery to go extra mile supporting customers with minimal warehouse equipment
  • Worked within all appropriate health and safety guidelines, with particular emphasis on lifting heavy items safely
  • Sorted over 100 parcels each shift to plan and prioritise routes, correctly picking orders to attain 100% accuracy targets
  • Used extensive knowledge of local area to design best possible routes for multi-drop deliveries
  • Loaded, transported and delivered 30+ items each day to individuals and businesses with efficiency and accuracy
  • Unloaded goods according to client specifications, enhancing service levels and customer feedback scores.

Car Sales Executive

CGR Car Sales
Towcester
02.2018 - 08.2018
  • Worked quickly to handle high flow of customers needing assistance
  • Advised customers about available products, matching stated desires
  • Set up fresh displays and restocked goods for customer purchase
  • Stayed current on delivery terms, warranties and specific product information to best serve customers
  • Greeted customers to offer prompt assistance and assess current needs
  • Applied skills and knowledge to accomplish set performance goals
  • Employed exceptional communication and relationship-building skills to develop trusting, professional client relationships.

Business English Tutor

Self Employed
Milan, Italy
06.2007 - 06.2017
  • Taught English

Furniture Salesperson

Self Employed
Clacton-on-Sea
07.2003 - 07.2007
  • Sold products and associated services to customers to maximise shop revenue.

Salesman

The Hythe Car Centre
Colchester
07.2002 - 07.2003
  • Exceeded sales targets through strong relationship management and tailored product recommendations
  • Leveraged cross-selling opportunities by bundling packages and offering additional services
  • Handled objections by adapting sales pitch to individual customer values and business needs
  • Made accurate, rapid cost calculations and provided customers with quotations to facilitate sales
  • Engaged with customers in a retail sales environment to drive product sales and knowledge.

Education

GCSEs -

Tendring High School

Skills

  • Outbound telephone sales
  • Sales driven
  • Sales-i CRM
  • Aftersales process
  • Target-driven
  • COSHH
  • Identifies sales opportunities
  • Converting sales

Languages

Italian

Timeline

Health Care Assistant

B Independent
03.2024 - Current

Support Worker

Bloomsbury Home Care
06.2023 - 02.2024

Caravan Sales Executive

Park Holidays
08.2021 - 05.2023

Delivery Van Driver

Beaches Logistics
04.2019 - 10.2020

Car Sales Executive

CGR Car Sales
02.2018 - 08.2018

Business English Tutor

Self Employed
06.2007 - 06.2017

Furniture Salesperson

Self Employed
07.2003 - 07.2007

Salesman

The Hythe Car Centre
07.2002 - 07.2003

GCSEs -

Tendring High School
Marlon Fergnani