Markuss Kundzins
MARLOW,Buckinghamshire
Summary
Motivated and well presented individual with a strong interest in automotive sales and customer service. Brings hands-on experience in a customer facing role, demonstrating excellent communication, teamwork, and customer care skills. A confident and reliable team player with proven punctuality and discipline, further strengthened by experienced involvement in the RAF Air Cadets. Technically proficient with good computer skills and a quick learner, eager to develop within a professional dealership environment. Committed to delivering high-quality service and building positive client relationships.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Front of house team member
Burgers of Marlow
Marlow, Buckinghamshire
09.2023 - Current
- Handled complaints effectively, resulting in increased customer satisfaction.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Coordinated seating arrangements for efficient restaurant management.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Enhanced guest experience with a friendly and helpful attitude.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
Construction assistant
My Wooden House
Marlow, Buckinghamshire
01.2021 - 01.2021
- Organised tools and work spaces to maintain cleanness.
- Communicated with customers to understand work orders and coordinated tasks as well as passed on information to manager.
- Performed basic carpentry and painting tasks.
Education
A-Levels - Protective Services : Criminology, Psychology, Citizenship
Berkshire College of Agriculture (BCA)
Maidenhead 09.2023 - 05.2025
GCSEs -
Great Marlow School
Marlow 09.2022 - 07.2023
St Michael's Catholic School
High Wycombe 09.2018 - 07.2022
St Peter's Catholic Primary School
Marlow, Buckinghamshire 09.2012 - 07.2018
Skills
- Exceptional customer service
- Customer service ethics
- Customer service oriented mindset
- Calm under pressure
- Professional communication with clients
- Professionalism and work ethic
- Punctual and dependable
- Technology proficiency
- Attention to detail
- Sales awareness
- Leadership skills
- Time management
- Commitment and dedication
Languages
English
Fluent
Latvian
Native
Accomplishments
- Silver Duke of Edinburgh award.
Certification
- St John Ambulance First Aid Course
- RAF Silver leadership course
Professional training
- County Level badminton player
- RAF Cadets ( 2020 - 2023 )
Timeline
Front of house team member
Burgers of Marlow
09.2023 - Current
A-Levels - Protective Services : Criminology, Psychology, Citizenship
Berkshire College of Agriculture (BCA)
09.2023 - 05.2025
GCSEs -
Great Marlow School
09.2022 - 07.2023
Construction assistant
My Wooden House
01.2021 - 01.2021
St Michael's Catholic School
09.2018 - 07.2022
St Peter's Catholic Primary School
09.2012 - 07.2018
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