Mark Nwabiankea

· Oversee nursing services for Acute and Specialist Medicine Directorates, covering eight inpatient wards with diverse specialities, two virtual wards, a Home Oxygen Service, a community centre/clinic, and an endoscopy unit.

· Line managing Clinical & Unit leads/Matrons, supporting their professional development, conducting appraisals, and ensuring high-quality patient care and staff support.

· Participate in directorate triumvirates, ensuring divisional KPIs are met, managing rosters and budgets, ensuring compliance with trust policies, and overseeing clinical governance, safety, and improvement initiatives.

· Review and respond to complaints and incidents, support investigations, implement accreditation processes, and drive continuous improvement in line with clinical governance and PSIRF requirements.

· Collaborate with internal and external partners through active membership in various hospital committees and groups, contributing to infection control, safeguarding, medicine safety, and multidisciplinary objectives.

· Engage in policy and SOP updates, develop divisional educational strategies, foster a culture of positive change, and provide tactical out-of-hours leadership across all hospital departments as part of the silver roster team.

· Oversaw standards of care and clinical governance in elective surgical and ambulatory outpatient units, ensuring patient safety and continuous improvement across breast, urology, colorectal, and general surgery services.

· Collaborated with clinical leads and managers to meet divisional KPIs, managed rosters and budgets, and ensured compliance with trust policies, including capability, conduct, and financial objectives.

· Led the response to complaints and incidents, supported investigations, implemented accreditation processes, and ensured improvement plans and the PSIRF agenda were enacted.

· Managed and developed ward managers/unit leads through appraisals and ongoing support, fostering staff development and high-quality patient care across multiple services.

· Worked with the multi-disciplinary surgical team on policy reviews, SOP updates, educational strategies, audits, and quality improvement projects, promoting a culture of positive change aligned with divisional goals.

· Managed the day-to-day clinical and administrative operations of a 20-bed cardiology unit and a 7-bed Coronary Care Unit (CCU), overseeing 56 staff across two units.

· Handled administrative duties, including rostering, budgeting, policy compliance, incident management, clinical governance, and development of action plans for improvement.

· Led and supported a team of deputy ward managers, staff nurses, and healthcare assistants, ensuring effective teamwork and continuous professional development.

· Promoted patient safety, teaching, learning, and staff competence by collaborating with the multi-disciplinary team, conducting audits, organizing quality improvement projects, and delivering individualized learning support.

· Provided nursing support to the Heart Attack Service for emergency cardiology procedures and served as a trainer for international nurses preparing for the OSCE exam, including procedural demonstrations, care planning, and values discussions.

· Oversaw five clinical units, including surgical wards (Orthopaedic, ENT, Gynaecological, General Surgery), Surgical Assessment Unit, ENT outpatient clinic, and Fracture Clinic, ensuring high standards of patient care.

· Managed and appraised ward and bed managers, supporting their development and staff wellbeing across multiple services.

· Collaborated with clinical and managerial leads to meet divisional KPIs, maintain rosters and budgets, ensure policy compliance, and oversee clinical governance and risk management.

· Handled complaints and incidents, led investigations, implemented accreditation and improvement plans, and drove the PSIRF agenda for continuous quality improvement.

· Contributed to policy and SOP development, formulated educational strategies, supported audits and quality improvement projects, and fostered a culture of positive change and ongoing staff development.

· Managed two clinical units (22-bed Cardio-respiratory/General Medicine and 5-bed Assisted Ventilation) and led a team of 52 staff, ensuring effective day-to-day operations.

· Oversaw administrative responsibilities including roster and budget management, policy compliance, staff performance, incident investigation, and creation of improvement action plans.

· Worked clinically alongside the team, directly caring for patients weekly and collaborating with a multi-disciplinary team to uphold patient safety and clinical governance.

· Promoted teaching and learning by organizing audits, supporting staff development, addressing special learning needs, and leading quality improvement initiatives with the education team.

· Served as a trainer for international nurses, preparing them for the OSCE exam through demonstrations, guidance, and support during their transition to new roles.

· Served as a Practice Development Nurse for the Specialist Medicine Division, focusing on enhancing education, training, professional standards, and clinical practices.

· Organised and delivered training sessions, monitored nursing competencies, arranged upskilling opportunities, executed audits, and provided post-audit learning and individual support for staff with special learning needs.

· Worked collaboratively with the multidisciplinary team (MDT) on quality improvement projects, while also delivering day-to-day clinical care to patients.

· Participated as a trainer with the Clinical Educators' OSCE Support team, preparing international nurses for the OSCE exam through demonstrations, scenario-based care planning, discussions on NMC values, mock exams, and ongoing support during their transition.