Mark Evans
Nuneaton
Summary
Dedicated professional with a strong commitment to customer service excellence and a proven ability in risk assessment. Demonstrates ethical conduct, ensuring safety and security. always willing to learn a new skill and challenge.
Overview
12
12
years of professional experience
Work history
Security officer
GMS ,Skydome leisure world
Coventry, West Midlands
2023.02 - Current
- Managed lost property system effectively, returning items to rightful owners promptly.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Write detailed incident reports, facilitating ongoing improvements in security protocols.
- Patrolled premises regularly, contributing to a safe work environment.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
Security manager
Westgrove, & ABM (TUPE), Skydome leisure world
Coventry, West Midlands
2017.08 - 2023.02
- Stepped down as manager due to a health issue so was unable to commit 100% to the role so felt was best for the myself and Skydome
- Streamlined communication amongst staff with regular training and update
- Trained new hires on organisational safety policies ensuring compliance with set standards.
- Collaborated with law enforcement agencies, ensured swift resolution of incidents.
- Drafted detailed monthly reports on all security-related incidents for upper management's review.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
Security supervisor
Westgrove
Coventry, West Midlands
2014.06 - 2017.08
- De-escalated conflicts in a calm, composed manner to maintain peace.
- Coordinated security operations during high-profile events for optimal crowd management.
- Led a team of security officers, fostering professionalism and dedication towards duty.
- Monitored alarm systems effectively preventing unauthorised breaches.
- Tracked irregularities via foot patrols increasing overall site safety.
Education
SIA
CoventrySkills
- DS and CCTV licence holder
- First AID certified
- Customer service dedication
- Risk assessment capability
- Ethical conduct upholding
- Alarm systems operation
Affiliations
- Sports
- Reptiles
- Spending time with my family
Accomplishments
Was awarded an ACS outstanding award in 2017 for detaining an individual with a knife. and was also awarding several awards from my security company for dedication to work.
Timeline
Security officer
GMS ,Skydome leisure world
2023.02 - Current
Security manager
Westgrove, & ABM (TUPE), Skydome leisure world
2017.08 - 2023.02
Security supervisor
Westgrove
2014.06 - 2017.08
SIA