Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic
Marion Warren

Marion Warren

Great Barr,West Midlands

Summary

Dedicated professional with a strong focus on safety compliance and people development. Demonstrates exceptional customer focus and expertise in upselling strategies, supported by proficiency in data entry and point of sale operations. Skilled in health and safety regulations, stock audits, and warehouse organisation, ensuring efficient store opening and closing duties. Committed to superb time management and continuous improvement in retail environments.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Retail Assistance

The Range
West Bromwich, Birmingham
01.2023 - Current
  • Corrected stock levels when system indicated stock discrepancies.
  • Ensured visual merchandising standards with regular display updates.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Boosted sales through suggestive selling techniques.

Retail Supervisor

Poundland
Halesowen, Dudley
10.2022 - 01.2023
  • Monitored stock levels to avoid overstocking or understocking issues.
  • Handled customer queries adeptly enhancing overall client satisfaction.
  • Ensured compliance with health and safety regulations for safer working environment.
  • Achieved smooth workflow by delegating tasks appropriately.
  • Oversaw cash handling procedures, ensuring accuracy and security.
  • Facilitated team meetings to boost communication and collaboration.

Replenishment Supervisor

B & M
Merry Hill, Astle Park, Wednesbury and Oldbury
06.2020 - 10.2022
  • Oversaw opening and closing procedures for stores.
  • Fostered a positive work environment that encouraged teamwork, improving overall morale and job satisfaction among employees.
  • Ensured high level of customer satisfaction with prompt resolution of queries and complaints related to product availability.
  • Conducted regular health and safety checks, minimising workplace accidents risk.
  • Maintained neat and clean store areas in line with health and safety policies.
  • Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
  • Counted and recorded stock precisely for reliable audits.

Business Owner

Inspired Prints
Dudley
01.2019 - 06.2021
  • Developed competitive pricing structures for maximising profits.
  • Implemented efficient inventory control systems for streamlined stock management.
  • Conducted market research to stay abreast of industry trends and competitors' strategies.
  • Utilised social media platforms for effective brand promotion and customer engagement.

Department Manager

Asda
Dudley, Quinton, Netherton
01.2011 - 01.2016
  • Trained new employees on bakery procedures to maintain consistency in product quality and service level.
  • Fostered positive work environment, enhancing team cohesion.
  • Implemented quality control measures, maintaining high standards of service.
  • Achieved high customer satisfaction with consistent quality checks on baked goods.
  • Maintained strict hygiene standards across all bakery operations, ensuring public health safety.
  • Ensured health and safety compliance within the department, minimising workplace accidents.
  • Streamlined workflow for increased productivity through regular training sessions.
  • Achieved highest-ranking status in regional bakery sales

Business Owner

J & M Logistics
Old Hill, Sandwell
09.2002 - 01.2011
  • Transformed operations into top-performing small car delivery service
  • Devised budget plans, ensured financial stability of the business.
  • Identified new business opportunities to increase revenue.
  • Managed daily operations to ensure smooth running of the business.
  • Built strong client relationships, led to repeat business and referrals.
  • Directed day-to-day work of 25 employees.
  • offer work experience opportunities for secondary school pupils

Education

O'levels -

Bishop Walsh (RC) School
Sutton Coldfield, Birmingham

Skills


  • Safety compliance
  • People development
  • Customer focus
  • Upselling strategies
  • Data entry proficiency
  • Point of sale operation
  • Health and Safety regulations
  • Stock audits
  • Warehouse organisation
  • Store opening and closing duties
  • Superb time management

Affiliations

  • Being involved with Children's Holiday Clubs, Mid week club and Sunday School
  • Scenic walks
  • Gardening
  • Crafting

Certification

First Aid Certificate

Enhanced DBS

References

References available upon request.

Timeline

Retail Assistance

The Range
01.2023 - Current

Retail Supervisor

Poundland
10.2022 - 01.2023

Replenishment Supervisor

B & M
06.2020 - 10.2022

Business Owner

Inspired Prints
01.2019 - 06.2021

Department Manager

Asda
01.2011 - 01.2016

Business Owner

J & M Logistics
09.2002 - 01.2011

O'levels -

Bishop Walsh (RC) School

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Marion Warren