Shanthosh Shanthakumar
Cheshire,United Kingdom
Summary
Sales Assistant with expertise in surpassing sales targets and enhancing store operations through strategic training and motivation. Proven ability to foster customer loyalty by creating a positive shopping environment and utilizing consultative selling techniques. Entrusted with key responsibilities, including secure store opening and closing, and efficient stock management. Instrumental in mentoring new staff and driving loyalty scheme sign-ups to boost long-term customer retention.
Overview
2026
2026
years of professional experience
7
7
years of post-secondary education
Work history
Retail assistance
Home and Bargain
Cheshire
- I worked behind the counter, serving customers and restocking shelves
- Provided optimal assistance to the General Manager and handled a variety of tasks.
- Learned important terminology and processes to provide the best assistance possible.
- Aimed to be as hospitable as possible, offering beverages and assistance to clients and visitors.
- Provided residents with assistance regarding any safety concerns or questions.
Race maker
Chester Race course
Chester
- Worked well independently and on a team to solve problems.
- Served as a friendly, hardworking, and punctual employee.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Worked to keep clients aware of progress, while offering updated information.
- Fully engaged with team members to achieve the highest levels of productivity.
Sales assistant
Procook
Ellesmere Port, Cheshire
2023.08 - Current
- Ensured secure opening and closing of store,cashing up procedures.
- Achieved high sales figures through effective consultative selling, aligning ProCook products with customer needs.
- Mentored seasonal staff, delivering training on product knowledge and POS system functionality.
- Processed weekly deliveries to maintain efficient stock management and organization in stockroom.
- Drove sign-up rates for ProCook loyalty scheme, enhancing long-term customer retention.
- Addressed issues raised by employees effectively leading to reduced turnover rate.
- Continually updated product knowledge which led to more confident selling techniques.
- Fostered positive teamwork to enhance the working environment and improve employee morale.
- Improved customer satisfaction by providing excellent service and promptly resolving complaints.
- Assisted customers with purchases resulting in higher customer retention rates.
Retail assistance
Nathan's food and wine
Cheshire
2022.08 - 2023.02
- Aug 2023
Retail assistance
Nathan's food and wine
Ellesmere port
2018.03 - 2018.08
- Maintained up-to-date knowledge of all retail promotions.
- Carefully evaluated security solutions and aspects of retail markets.
- Maintained up to date knowledge of all retail promotions.
- Brought forth excellent communication skills.
- Remained flexible, adaptable, and punctual.
- Served as a direct assistant to Production Supervisor, supporting all aspects of production management.
- Nd office
Employment and contract level 1
Total people
Chester
2017.09 - 2018.07
Education
igcse - English
Easter international college
Srilanka 2015.08 - 2016.08
Travel and tourism
Cheshire College South & Wes
Cheshire 2018.09 - 2019.07
Travel and tourism level 2
Cheshire College South & Wes
Cheshire 2019.09 - 2020.07
Travel and tourism Level 3 year one
Cheshire College South & Wes
Cheshire 2020.09 - 2022.07
Travel and tourism level 3 year 2
Cheshire College South & Wes
Cheshire 2022.09 - 2023.07
igcse - Maths
Easter international college
Sri Lanka 2015.08 - 2016.08
NVQ Level 1 - computer sciences
University of Chester
Chester, England 2021.09 - 2022.09
Skills
- Pressure management
- Collaborative teamwork
- Effective communication
- Flexibility
- Dispute resolution
- Leadership in store operations
- Product knowledge of ProCook items
- Store operations understanding
- Knowledge of retail law
- Shop floor layout optimisation
- Retail security measures
- Merchandising knowledge
- Operational efficiency in cash and inventory
- Sales target achievement
- Visual merchandising skills
- Risk management processes
- Health and Safety regulations
LANGUAGES
Tamil Native speaker
Native
English Very good command
Fluent
Affiliations
- Reading Books
- Multiplayer Games
- Chess
- Puzzle
- Digital Drawing
- Driving
HOBBIES
Reading books, Multiplayer games, Chess, Puzzle, Digital drawing
References
References available upon request.
Timeline
Sales assistant
Procook
2023.08 - Current
Travel and tourism level 3 year 2
Cheshire College South & Wes
2022.09 - 2023.07
Retail assistance
Nathan's food and wine
2022.08 - 2023.02
NVQ Level 1 - computer sciences
University of Chester
2021.09 - 2022.09
Travel and tourism Level 3 year one
Cheshire College South & Wes
2020.09 - 2022.07
Travel and tourism level 2
Cheshire College South & Wes
2019.09 - 2020.07
Travel and tourism
Cheshire College South & Wes
2018.09 - 2019.07
Retail assistance
Nathan's food and wine
2018.03 - 2018.08
Employment and contract level 1
Total people
2017.09 - 2018.07
igcse - English
Easter international college
2015.08 - 2016.08
igcse - Maths
Easter international college
2015.08 - 2016.08
Race maker
Chester Race course
Retail assistance
Home and Bargain