Summary
Overview
Work history
Education
Skills
Languages
Timeline
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mario mica

Southend-on-Sea,Essex

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

1
1
year of professional experience

Work history

waiter

fish and chips
Southend-on-Sea
06.2022 - 11.2023
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.

Cashier

off licence
Westcliff-on-Sea, Southend-on-Sea
06.2023 - 08.2023
  • Developed soft skills by providing training in time-management, problem-solving, and effective communication.
  • stocked up shelves and worked with money.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Education

Cecil Jones Academy
Southend-on-Sea
09.2019 -

Skills

  • Menu knowledge
  • Cleaning requirements
  • Food and beverage specialist
  • Highly responsible and reliable
  • Table service
  • Efficient payment processing

Languages

Albanian
Intermediate

Timeline

Cashier

off licence
06.2023 - 08.2023

waiter

fish and chips
06.2022 - 11.2023

Cecil Jones Academy
09.2019 -

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mario mica