Marina Bucur
Lincoln,Lincolnshire
Summary
Highly skilled professional with extensive experience in the retail industry, demonstrating exceptional abilities in warehouse organization, till and cash handling, and outstanding customer service. Adept at handling difficult customers, maintaining store cleanliness, and ensuring compliance with health and safety regulations. Proficient in retail technology use, payment processing, and sales techniques. Known for communication excellence, confident communication skills, and adaptable to peak times. Committed to delivering excellent customer service while maintaining a flexible schedule availability.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work history
Retail assistance
HERON FOODS LTD
Lincoln, Lincolnshire
09.2018 - Current
- Managed customer lines for minimum wait times and high satisfaction.
- Carried out active selling from initial customer greeting.
- Helped customers obtain specialised help for refunds and exchanges.
- Organised displays to promote inventory and encourage customer purchases.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Collaborated with sales managers to meet target quotas.
- Updated product labelling and pricing to reflect discounts and offers.
General warehouse operative
Branston Limited
Lincoln, Lincolnshire
10.2017 - 07.2019
- Managed waste disposal responsibly, promoting environmental sustainability.
- Reduced misplacement issues by labelling items clearly before storage.
- Assured safety of team members by strictly adhering to health and safety standards.
- Facilitated smooth workflow, minimizing disruptions during peak hours.
- Improved inventory management with regular stock checks.
- Packed goods securely to prevent damage during transportation.
House -keeping
Charlotte House Hotel
Lincoln, Lincolnshire
09.2017 - 05.2018
- Managed housekeeping staff, ensuring high standards of cleanliness.
- Maintained thoroughly clean working environment by performing general housekeeping duties.
- Collaborated with housekeeping staff to ensure room readiness before guest arrival.
General warehouse operative
Moy Park-Anwick
Lincoln, Lincolnshire
01.2017 - 07.2017
- Met tight deadlines with efficient multi-tasking capabilities.
- Facilitated smooth workflow, minimizing disruptions during peak hours.
- Streamlined processes by sorting received products according to set guidelines,.
- Improved inventory management with regular stock checks.
- Maintained cleanliness of warehouse, promoting tidy working environment.
Education
ESOL course( Entry 1,2,3) - English Language
Lincoln College
Lincoln, England 09.2017 - 07.2020
NCFE Level 2 - Certificate in understanding retail operations
Lincoln College
Lincoln, England 09.2019 - 12.2019
GCSEs - GSCE Sertificate
Secondary School
Moldova 09.1991 - 05.2002
Skills
- Warehouse organization
- Till and cash handling
- Handling difficult customers
- Communication excellence
- Retail industry understanding
- Outstanding customer service
- Customer Service
- Confident communicator
- Sales techniques
Languages
English
Upper intermediate
Russian
Native
Romanian
Upper intermediate (B2)
Bulgarian
Elementary
Ukrainian
Elementary
Affiliations
- Hobbies and interests: Cooking: I love experimenting with new recipes and cooking delicious dishes. Communication: I maintain active social connections, develop communication skills. Traveling: I am interested in new cultures, I love to discover new places. Healthy lifestyle: I lead an active and balanced lifestyle, without bad habits.
References
References available upon request.
Timeline
NCFE Level 2 - Certificate in understanding retail operations
Lincoln College
09.2019 - 12.2019
Retail assistance
HERON FOODS LTD
09.2018 - Current
General warehouse operative
Branston Limited
10.2017 - 07.2019
House -keeping
Charlotte House Hotel
09.2017 - 05.2018
ESOL course( Entry 1,2,3) - English Language
Lincoln College
09.2017 - 07.2020
General warehouse operative
Moy Park-Anwick
01.2017 - 07.2017
GCSEs - GSCE Sertificate
Secondary School
09.1991 - 05.2002
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