Mariia Holub
Chelmsford,UK
Summary
Engaging Teaching Assistant focused on creating positive learning environments. Utilises strong communication skills to connect with students, parents, and staff, enhancing educational experiences. Maintains high standards of organisation and cleanliness to ensure an effective classroom atmosphere. Collaborates with teachers to support tailored assistance and creative engagement, empowering students to reach their potential.
Overview
4
4
years of professional experience
Work History
Team Member
Cafe89
Chelmsford, UK
06.2025 - 04.2026
- Worked hard to learn all required tasks quickly to maximise performance.
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Took orders and made suggestions to guest tastes and preferences.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
- Delivered great service by being adaptable, using initiative and communicating with diverse range of people.
- Processed cash and card payments, providing correct change and feedback forms.
- Adapted to various roles within the team as required, demonstrating flexibility and a commitment to team success.
- Complied with health and sanitation practices and procedures.
- Remembered key menu features, ingredients and allergen information.
- Collected payments and fees using POS system with zero errors.
- Cleared tables while proactively upselling to customers.
Team Member
Bramble
Chelmsford, UK
12.2024 - 03.2025
- Worked hard to learn all required tasks quickly to maximise performance.
- Took orders and made suggestions to guest tastes and preferences.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Maintained high standards of cleanliness throughout establishment, preparation tables and dining areas.
- Coordinated with kitchen staff to streamline order preparation, enhancing overall efficiency and reducing wait times.
- Cleared tables while proactively upselling to customers.
Cafe Assistant
Cake and Company
Chelmsford, UK
09.2022 - 04.2024
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained hygiene cafe environment by cleaning tables, chairs and public areas after use.
- Confidently operated till, providing correct change for cash purposes.
- Supported cafe closing by counting cash, sweeping floors and cleaning tables.
- Hand-washed dishes and glassware.
- Advised on menu options based on allergies and preferences.
- Delivered exceptional customer service, addressing queries and feedback with professionalism and courtesy.
- Demonstrated understanding of best practices and safety regulations involved in food preparation.
Team Member
McDonald's
Chelmsford, UK
08.2022 - 02.2023
- Greeting customers,taking orders,and preparing food items quickly and accurately.
- Took orders and made suggestions to guest tastes and preferences.
- Built positive customer relations through effective communication, ensuring first-class service and company reputation.
- Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
- Delivered great service by being adaptable, using initiative and communicating with a diverse range of people.
- Maintained clean and well-organised customer and food preparation areas to uphold appearance and quality standards.
- Followed health and sanitation guidelines to ensure a safe food preparation environment.
- Learned all required tasks quickly to optimise performance.
Education
Iprep - iPrep with Workfors Adolt Skills Team
South Essex College
Southend-on-Sea01-2026
ILearn Teaching Assistents
South Essex College
Southend-on-Sea01-2026
entry 3 -
ESOL English
Chelmsford01-2025
Full school education
Chernihiv , UkraineBarista Qualificacion from College in Ukraine
ChernihivDiploma in nail mastering
Chelmsford, ESSEXSkills
- Hospitality and foodservice
- Customer service
- Health and safety standards
- Health and safety procedures
- Sales strategies
- Time management
- Attention to detail
- Team collaboration
- Communication skills
- Following instructions
- Basic first aid
- Safety training
- Technical support
- Security understanding
- Collaborative leadership
Languages
Ukrainian
Proficient
C2
Russian
Advanced
C1
Timeline
Team Member
Cafe89
06.2025 - 04.2026
Team Member
Bramble
12.2024 - 03.2025
Cafe Assistant
Cake and Company
09.2022 - 04.2024
Team Member
McDonald's
08.2022 - 02.2023
Iprep - iPrep with Workfors Adolt Skills Team
South Essex College
ILearn Teaching Assistents
South Essex College
entry 3 -
ESOL English
Full school education
Barista Qualificacion from College in Ukraine
Diploma in nail mastering