Jayada Begum
oldham
Summary
I am a dynamic professional with expertise in CRM software, risk assessment techniques, and effective feedback delivery by demonstrating adaptability and flexibility in client service and relations, leveraging sales acumen and foodservice and hospitality expertise to prioritise tasks efficiently. Additionally, I am skilled in technical assistance and Microsoft Excel, committed to ethical practice while pursuing career advancement in client-focused roles.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Team member
Greggs Bakery
Manchester
06.2025 - Current
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Facilitated customer relations for increased brand loyalty.
- Collaborated effectively with team members to meet project deadlines.
- Reduced waste by implementing recycling initiatives.
- Managed cash register transactions for accurate record keeping.
Front of house team member
Nando's
Oldham
10.2024 - Current
- Assisted guests with queries to ensure optimal experience.
- Handled complaints effectively, boosting customer satisfaction.
- Maintained cleanliness and organisation in work areas, contributing to team success.
- Balanced needs of multiple tables while delivering exceptional service.
- Regularly checked guest satisfaction, addressing issues promptly.
- Recommended menu items to enhance overall dining experience.
Job Placement teaching assistant
Oldham sixth form college
Saddleworth, Oldham
05.2024 - 06.2025
- Fostered community spirit by collaborating with teaching staff to organise school events.
- Conducted assessments to evaluate student understanding of various subjects.
- Ensured pupil safety during extracurricular activities, maintaining an accident-free environment.
- Utilised interactive learning techniques to enhance student engagement.
Volunteer youth worker
Mahdlo
Oldham
08.2023 - 03.2024
- Organised sporting events to promote healthy competition and enhance physical fitness.
- Facilitated emotional support initiatives to improve children's mental well-being.
- Assisted children with homework to elevate academic performance standards.
- Managed conflict resolution sessions to strengthen peer relationships.
Education
GCSEs - Maths - 5, English - 7, Science - 5
Oldham Academy North
Oldham 09.2018 - 07.2023
A-Levels - Health and Social
Oldham Sixth Form college
Oldham 09.2023 - 06.2025
Level 1 award for employability skills - Keeping safe in a work environment & Understanding crime and its effect
The growth company
Rochdale 07.2023 - 09.2023
Skills
- CRM software proficiency
- Risk assessment techniques
- Effective feedback delivery
- Adaptability and flexibility
- Client service and relations
- Sales acumen
- Foodservice and hospitality expertise
- Prioritization of tasks
- Technical assistance
- Microsoft excel expertise
- Ethical practice
Affiliations
- travelling
- spending time with friends
- trying new foods and cultures
Accomplishments
- attended women in politics gala and met multiple professionals dedicated to providing awareness of women in male dominated fields and careers
- academic excellence awards in STEM subjects
- employee of the month on various occasions
- community service recognition
- fundraising achievements
Languages
English
Proficient (C2)
Urdu
Intermediate
Spanish
Upper intermediate
Bengali
Advanced (C1)
References
References available upon request.
Timeline
Team member
Greggs Bakery
06.2025 - Current
Front of house team member
Nando's
10.2024 - Current
Job Placement teaching assistant
Oldham sixth form college
05.2024 - 06.2025
A-Levels - Health and Social
Oldham Sixth Form college
09.2023 - 06.2025
Volunteer youth worker
Mahdlo
08.2023 - 03.2024
Level 1 award for employability skills - Keeping safe in a work environment & Understanding crime and its effect
The growth company
07.2023 - 09.2023
GCSEs - Maths - 5, English - 7, Science - 5
Oldham Academy North
09.2018 - 07.2023