Mariann Ines Estephania Arcentales

Assisted in facilitating customer interactions to enhance satisfaction and build loyalty entry for financial records, accounts, invoices, sales and purchase ledger, and petty cash handling.

• Supported budget monitoring and deadline tracking using Excel and Word.
• Entered financial data into the business accounting database for verification and reconciliation, ensuring accounts remained accurate and current.
• Maintained accurate books for clear financial visibility.
• Processed invoices promptly, facilitating swift payment processing.
• Collaborated with accountants during end-of-year close-out procedures, confirming accuracy of figures in annual reports.
• Coordinated supplier payments punctually to maintain positive business relationships.
• Allocated bills and accounts in accordance with department strategy.

• Liaised effectively with patients' families, facilitating communication between medical staff and family members.
• Delivered health education programmes to promote community health awareness.
• Provided high-quality patient care by administering medication, conducting routine checks and updating medical records.
• Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
• Collaborated with a multidisciplinary team for improved patient outcomes.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
• Maintained privacy and confidentiality whilst dealing with sensitive medical information.
• Ensured adherence to nursing standards by maintaining up-to-date knowledge of nursing practices and ethics.

• Safeguarded patients' well-being with diligent observation and immediate action on any changes in condition.
• Carried out infection control measures resulting in reduced risk of hospital-acquired infections.
• Provided high-quality patient care by administering medication, conducting routine checks and updating medical records.
• Liaised effectively with patients' families, facilitating communication between medical staff and family members.
• Championed the implementation of evidence-based practice within the nursing team.
• Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and patients alike.
• Facilitated the recovery of patients through constant monitoring and evaluation of their condition.
• Performed wound dressings, contributing to the faster healing process.
• Coordinated discharge planning activities for smooth transition from hospital to home environment.

• Managed the agenda for the Chief Executive, including booking travel arrangements, bookings and interinstitutional communication, to keep great relationships and public relations.
• Screened incoming phone calls and relayed detailed messages.
• Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
• Coordinated all logistical aspects of corporate events, leading to organised and successful functions.
• Liaised with other departments to maintain the smooth flow of information across the organisation.
• Enhanced communication between departments by arranging and coordinating meetings and conferences.
• Prepared professional business correspondence on behalf of senior staff and the organisation.
• Drafted contracts and purchase orders. Using the Microsoft suite, such as Word, Excel and PowerPoint.