Mariah Ibrahim

• Responsible for all staff, ensuring they are dressed appropriately in the correct uniform abiding by the standards.
• Familiarized myself with excel making the rota for the staff weekly.
• Demonstrated awareness of liability issues, by keeping health and hygiene standards of the shop up to date monthly.
• Regularly checked on guests to ensure overall satisfaction of service and food.
• Monitored inventory, to replenish stock orders weekly through the order system.
• Responsible for keeping high standards of food for customers in store and for deliveries.
• Ensuring that staff are producing high quality products.
• Responsible for completing cleaning checklists according to set standards.

Managed closing duties, including reconciling the cash drawer.

• Adhered to the product specification to produce high end desserts.
• Assisted guests with menu choices in a helpful fashion.
• Served customers with excellent customer service.
• Learnt the given menu correctly with efficiency keeping ensuring high quality processes.

• Applied many correct techniques to produce high-quality bakery items that consistently exceeded customer expectations.
• Employed creative visual merchandising skills to promote specials and display products to facilitate sales.
• Developed new products based on seasonal ingredients, holidays and dessert trends.
• Worked in accordance to prescribed recipes and techniques to guarantee product consistency.

• Prepared cakes and other dessert items consistently, strictly adhering to recipes to ensure customer satisfaction.
• Brilliant time keeping management when producing products for the customers.
• Served customers with a positive attitude.
• Came up with new recipe ideas, using recipes online and through my own knowledge.
• Worked along side the head kitchen staff preparing food for sale.

• Maintained a clean and organized dining area for guests'' comfort and satisfaction.
• Contributed to positive guest feedback by delivering timely, accurate, and friendly service throughout events.
• Ensured guest safety by promptly addressing spills or other hazards on the floor during events.
• Supported event success by collaborating with fellow waitstaff and management to ensure seamless operations.

• Liaised with callers in a professional manner to ensure positive outcomes
• Provided warm, professional customer support with exceptional efficiency
• Handled salon's cash register taking payments.
• booking customer appointments with efficient time allocated for each appointment.