Marian Misiak
Mexborough,South Yorkshire
Summary
Dedicated and adaptable professional with extensive experience in customer service and kitchen operations. Demonstrates exceptional multitasking, communication, and problem-solving skills, ensuring high standards of food quality and hygiene. Proven ability to work well under pressure with a can-do attitude, maintaining efficiency in inventory management, stock replenishment, and waste management. Strong team player with a focus on customer experience and reliability. Career goal: to leverage skills in a dynamic environment that values quality assurance and continuous improvement.
Overview
3
3
years of professional experience
4047
4047
years of post-secondary education
Work history
Food production operator
Cranswick Convenience Foods
Wombwell, Barnsley
2025.08 - Current
- Packed final products efficiently, facilitated swift dispatching process.
- Ensured safety by adhering to all health and hygiene regulations in food production.
- Prepared raw materials for processing, improved overall time management.
- Performed daily checks on ingredients, assured quality control.
- Cleaned machinery post-production for maintaining cleanliness standards.
- Checked machinery regularly for ensuring smooth operation, reduced downtime.
- Contributed to team's performance by collaborating effectively with colleagues.
- Monitored temperatures of freezers and refrigerators routinely, ensured freshness of stored items.
- Maintained clean work environment for increased productivity and efficiency.
- Reported health and safety risks within area of work.
- Wore correct PPE to meet health, hygiene and safety requirements.
Customer Service Calls
M&S Marks & Spencers
Wath Upon Dearne, Rotherham
2025.05 - 2025.06
- Professionally managed inbound customer calls, consistently providing excellent customer service by addressing inquiries, troubleshooting issues, and offering personalized solutions to enhance customer satisfaction.
- Demonstrated strong communication, problem-solving, and conflict resolution skills while maintaining a positive and empathetic attitude.
- Proven ability to handle high-volume calls in a fast-paced environment, ensuring efficient call resolution and maintaining high-quality standards.
- Skilled in multitasking, time management, and delivering results-oriented support.
- Capita
Mcdonald's Crew Member
McDonald's
Denaby Main, South Yorkshire
2023.04 - 2024.12
- Resolved customer complaints with empathy and professionalism, ensuring quick issue resolution.
- Maintained and stored hand-held tools properly, extending their lifespan and preventing damage.
- Served meals and beverages to guests efficiently, fostering a satisfying dining experience.
- Ensured food preparation areas remained sanitised to uphold excellent hygiene standards.
- Collaborated with kitchen staff to manage order timing and relay special requests or dietary needs.
- Disposed of excess materials and waste within designated timelines to minimise health risks.
- Provided fast, precise service to enhance customer satisfaction.
- Exhibited strong teamwork skills and communicated effectively as required.
- Demonstrated exceptional problem-solving abilities and a strong work ethic.
- Utilised outstanding time management skills effectively.
Picker and Packer
Next Distribution
Wath Upon Dearne, Rotherham
2022.11 - 2023.01
- Operated safety cutters, glue guns, and bag sealers.
- Promoted, safe working environment through implementation of regulatory standards, policies, and guidelines.
- Maintained clean and safe work environments to reduce accident risks.
- Achieved high productivity by efficiently picking and packing items at a fast pace.
- Handled items weighing up to 20 kg.
Education
NVQ Level 1 - Electrician; Coursework in Electrician course
Rotherham College
Rotherham06.2023
GCSEs - GCSEs Academy
Laurel Academy
Mexborough06.2022
Skills
- Multitasking
- Adaptability
- Communication
- Coordinated
- Friendly
- Approachable
- Hardworking
- Problem-solving skills
- Punctuality
- Reliability
- Teamwork skills
- Kitchen
- Customer experience
- Food quality
- Heavy lifting
- Packing
- Health and Safety
- Quality assurance
- Inventory management
- Production line efficiency
- Label reading accuracy
- Low-Risk knife handling
- Equipment Maintenance
Additional info
- Gender: Male
- Date of birth: 2005-11-08
- Place of birth: POLAND
- Nationality: Polish
- Marital status: Living together
Timeline
Food production operator
Cranswick Convenience Foods
2025.08 - Current
Customer Service Calls
M&S Marks & Spencers
2025.05 - 2025.06
Mcdonald's Crew Member
McDonald's
2023.04 - 2024.12
Picker and Packer
Next Distribution
2022.11 - 2023.01
NVQ Level 1 - Electrician; Coursework in Electrician course
Rotherham College
GCSEs - GCSEs Academy
Laurel Academy