Summary
Overview
Work history
Education
Skills
Languages
Timeline
Volunteer

Marian Corcoveanu

Northampton,Northamptonshire

Summary

Skilled Team leader attentive to customer needs and ready to help others. Memorises menu items and expertly makes suggestions. Accurate with money, on-time for shifts and willing to learn.

People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
years of professional experience
1
1
years of post-secondary education

Work history

Team Leader

John Lewis
Northampton, Northamptonshire
08.2022 - 04.2023
  • Mentored and equipped employees with product knowledge to improve service delivery and sales.
  • Maintained accurate employee records and updates on performance, absence and HR conversations.
  • Reported all accidents, near miss incidents and work-related ill health conditions to supervisor.
  • Assessed feedback to maximise customer satisfaction and loyalty.

Team Leader

Evri
Rugby, Warwickshire
01.2021 - 08.2022
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Fostered positive employee relationships through communication, training and coaching.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Resolved employee relations issues and navigated disciplinary proceedings.
  • Managed accurate and timely delivery of dispatch orders to customers.
  • Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
  • Mentored and equipped employees with product knowledge to improve service delivery and sales.

Education

NVQ Level 1 - N/A

Joseph Leckie Academy
Walsall
08.2015 - 04.2019

Skills

  • Employee coaching and mentorship
  • Team supervision
  • Stocking and replenishing
  • Motivational leadership
  • Excellent communication
  • Employee performance reviews
  • Key Performance Indicator (KPI) management

Languages

Romanian, Spanish
Native language
English
Advanced
C1

Timeline

Team Leader

John Lewis
08.2022 - 04.2023

Team Leader

Evri
01.2021 - 08.2022

NVQ Level 1 - N/A

Joseph Leckie Academy
08.2015 - 04.2019

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Marian Corcoveanu