Leah Ashton
Denton,Tameside
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Due to always working in a busy environment , I'm up for a challenge every day, if I do get the job I have applied for then I can get a reference from an ex restaurant manager.
I think change is good and that is what I'm looking for.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Team leader
Whitbread PLC
Denton, Tameside
03.2019 - Current
- Led shifts and motivated team to drive sales.
- Fostered positive employee relationships through communication, training and coaching.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Completed stock counts when asked too
- we use a system called co pilot which is where our KCSA tasks are logged as management i have certain tasks to complete on there
- I look after the petty cash spends and health and safety work safe.
- I have 5 years experience working in a restaurant, during my time I worked up to a team leader and I can cover in the kitchen as well for example if a chef doesn't show up on time .
- in Whitbread we have an our voice platform and I am the appointed rep for our region
Education
A-Levels - business studies
Tameside College
Ashton-under-Lyne 09.2019 - 05.2021
apprenetship - F&B level 1
whitbread PLC
08.2021 - 05.2023
Skills
- Employee coaching and mentorship
- Employee performance reviews
- Key Performance Indicator (KPI) management
- Customer relationship management
- Team supervision
- Ordering procedures
- Food service standards
- Guest seating
- Stocking and replenishing
- POS system
- Food running
- Menu memorization
- Concise time management
- EPOS Now
- ordering money and dealing with money man
- many more skills to add also
Languages
English
Fluent
Timeline
apprenetship - F&B level 1
whitbread PLC
08.2021 - 05.2023
A-Levels - business studies
Tameside College
09.2019 - 05.2021
Team leader
Whitbread PLC
03.2019 - Current
Similar Profiles
KAYLEIGH MCMENEMYKAYLEIGH MCMENEMY
General Manager at Whitbread PLCGeneral Manager at Whitbread PLC
Amrita KumalAmrita Kumal
Houskeeping Manager at Whitbread PLCHouskeeping Manager at Whitbread PLC
Vlad-Constantin CimpuVlad-Constantin Cimpu
Kitchen Skills Trainer at Whitbread PLCKitchen Skills Trainer at Whitbread PLC
Kelly SweetingKelly Sweeting
Receptionist/Duty Manager at Whitbread PLCReceptionist/Duty Manager at Whitbread PLC
OLASUNKANMI BAKAREOLASUNKANMI BAKARE
Health care assistant at HC-OneHealth care assistant at HC-One