Maria Jose Gonzalez Alvarez
Aberdeen
Summary
Motivated and reliable University of Aberdeen student with strong experience in hospitality and customer service. Proven ability to work effectively in fast-paced environments, deliver high standards of service, and contribute positively to team performance. Experienced in leadership, food preparation, and customer facing roles.
Overview
4
4
years of professional experience
Work history
Barista
Colicci
Chelsea, Royal Kensington and Chelsea
2025.05 - 2025.07
- Provided efficient barista service in a high-volume, fast-paced festival environment.
- Worked collaboratively with team members to meet high customer demand.
- Demonstrated strong flexibility and reliability in a fast-paced working environment
Team leader
Pret A Manger
Kingston upon Thames, City of London
2023.08 - 2024.09
- Prepared food in accordance with company standards and food safety regulations.
- Delivered exceptional customer service while overseeing floor operations, receiving a recognised award for outstanding customer service.
- Conducted opening and closing procedures, ensuring operational readiness and security.
- Provided on-the-job training and guidance to new and existing team members.
Waitress
Tex Mex
East Molesey, Surrey
2022.10 - 2023.07
- Delivered high standards of customer service in a fast-paced restaurant environment.
- Processed cash and card payments accurately using POS systems
- Maintained cleanliness and organisation of dining and service areas.
- Maintained cleanliness and organisation of dining and service areas
Front-of-house Team Member
Carluccio's
Walton on Thames, Surrey
2021.11 - 2022.09
- Managed stock rotation, labelling, and storage in line with food safety regulations
- Assisted customers with product recommendations and menu knowledge.
- Supported team members to maintain smooth daily operations.
Education
A-Levels - Economics, Sociology, Business
Esher College
Esher, Surrey 09/2022 - 05/2024
Bachelor of Science - Economics and International Relations
University of Aberdeen
Aberdeen 09/2024 - 06/2028
Skills
- Knowledge in food health and safety regulations
- Resilient under pressure
- Stock rotation practices
- Hospitality-Focused mindset
- Effective team work
Languages
English
Fluent
Spanish
Native
Timeline
Barista
Colicci
2025.05 - 2025.07
Team leader
Pret A Manger
2023.08 - 2024.09
Waitress
Tex Mex
2022.10 - 2023.07
Front-of-house Team Member
Carluccio's
2021.11 - 2022.09
A-Levels - Economics, Sociology, Business
Esher College
09/2022 - 05/2024
Bachelor of Science - Economics and International Relations
University of Aberdeen
09/2024 - 06/2028