MARIA RIAZ
London,United Kingdom
Summary
Results-driven professional with expertise in leadership, customer service, and team management. Proven skills in creative problem-solving, business correspondence, and office administration, ensuring efficient operations and high client satisfaction. Strong ability to foster collaboration and drive organizational success through strategic planning and effective communication. Committed to leveraging core competencies for long-term growth in dynamic environments.
Overview
9
9
years of professional experience
Work history
Night Team Manager
Premier Inn Hotel
2023.11 - 2026.02
- Maintained safety standards to ensure employee wellbeing on the job.
- Led night team operations whilst promoting a harmonious work atmosphere.
- Dealt with customer complaints, resulting in improved customer satisfaction.
Security officer
Brooknight
2023.01 - 2023.10
- Upheld strict access controls for ensuring building security.
- Managed lost property system effectively, returning items to rightful promptly.
Assistant Export Manager
Ittefaq Salt
, Pakistan
2018.06 - 2022.01
- Scheduled transportation of outgoing goods to meet customer requirements.
- Recorded purchases and supply movements to maintain accurate records.
- Directed daily operations to achieve maximum efficiency and productivity.
- Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
Marketing Consultant
Blink Capital Management Pvt Ltd
, Pakistan
2017.05 - 2017.05
- Designed strategies for clients to reach business goals, tailoring according to needs and resourcing.
- Conducted in-depth assessments into company's current marketing strategies to make recommendations on improvements needed.
- Providing guidance and direction to the marketing team on sales.
Education
MBA - Masters In Business Management (Marketing)
University of Central Punjab
Pakistan 2016.01 -
BBA - Bachelor in Business Administration (Marketing & HR)
University of Central Punjab
Pakistan 2014.01 -
Skills
- Leadership
- Customer service
- Creative problem-solving
- Office administration
- Team Leader
- Time management,
- Conflict resolution,
- Adaptability
Timeline
Night Team Manager
Premier Inn Hotel
2023.11 - 2026.02
Security officer
Brooknight
2023.01 - 2023.10
Assistant Export Manager
Ittefaq Salt
2018.06 - 2022.01
Marketing Consultant
Blink Capital Management Pvt Ltd
2017.05 - 2017.05
MBA - Masters In Business Management (Marketing)
University of Central Punjab
2016.01 -
BBA - Bachelor in Business Administration (Marketing & HR)
University of Central Punjab
2014.01 -