Maria Revert-West
Cowes,Isle of Wight
Summary
Highly organised and detail-oriented professional with expertise in administrative efficiency, workflow optimisation, and bookkeeping basics. Demonstrates exceptional communication proficiency and a positive attitude, ensuring outstanding customer service and seamless operations. Dedicated and reliable, with a proven ability to enhance processes while maintaining meticulous attention to detail. Committed to delivering excellence in every task, fostering both team success and client satisfaction.
Overview
28
28
years of professional experience
Work history
Personal assistant
Self-employed
Isle of Wight
2023.07 - Current
- Fostered trustful relationships with both patients and their families thereby creating a friendly caregiving atmosphere.
- Adhered strictly to professional ethics; maintained confidentiality of sensitive information pertaining to patients' physical and mental health conditions.
- Completed various training courses, including Manual Handling, First Aid and Safeguarding (Adults and Children).
- Guaranteed continuity of service by maintaining individual records.
- Facilitated smooth running of daily operations through diligent calendar management.
- Prepared reports to support decision-making processes.
- Communicated professionally with clients, cemented positive relationships.
- Performed general clerical duties as required, contributed to overall operational efficiency.
- Streamlined workflow by prioritising tasks according to urgency and importance.
Higher level teaching assistant
Strictly Education
Cowes, Isle of Wight
2017.09 - 2023.07
- Liaised with external agencies as part of multi-disciplinary teams supporting child welfare initiatives.
- Worked closely with parents and guardians, maintaining open lines of communication regarding pupil progress.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
- Filed documents systematically, improving ease of access to critical information.
- Provided comprehensive clerical support for efficient office operation.
- Assisted colleagues in ad-hoc projects, promoting team effort and mutual success.
- Handled telephone calls with professionalism, assisting callers efficiently and courteously.
Childcare centre manager
Cowes Primary School
Cowes, Isle of Wight
2007.05 - 2010.08
- Ensured cleanliness and maintenance of facility, adhering to health and hygiene standards.
- Managed daily operations, ensuring smooth running of all activities.
- Streamlined administrative processes to enhance operational efficiency.
- Facilitated open lines of communication between staff members leading to effective teamwork.
- Coordinated staff training sessions for improved quality of care.
- Liaised with local authorities to ensure adherence to childcare regulations.
- Managed budgeting responsibilities prudently without compromising on quality of services provided.
- Maintained inventory control, reduced stock shortages.
- Fostered a positive work environment with regular team-building activities.
- Secured new business opportunities with successful networking events.
- Led performance reviews, identified areas for improvement.
- Enforced safety regulations to reduce workplace accidents.
- Implemented cost reduction measures, reduced overhead expenses.
Registered childminder
Self Employed
Cowes, Isle of Wight
2004.09 - 2007.05
- Cultivated positive relationships with families, resulting in long-term contracts.
- Administered first aid promptly during emergencies, minimising injury complications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Sales advisor
Halifax
Newport, Isle of Wight
1998.08 - 2004.05
- Liaised between customers and management to ensure concerns were addressed promptly.
- Strengthened communication with clients through efficient telephone etiquette.
- Implemented promotional strategies for increased product visibility.
- Suggested suitable products to customers for an enhanced experience.
- Resolved customer complaints swiftly, maintaining company reputation.
- Increased sales through effective negotiation and persuasion techniques.
- Maintained clean, organised retail environment to enhance the customers experience.
Education
NVQ Level 3 - Childcare Management
Isle of Wight College
Isle of Wight 09/2007 - 08/2008
A-Levels - Maths
Cowes High School
Cowes, Isle of Wight 09/1994 - 07/1996
GCSEs - Maths
Cowes High school
Cowes, Isle of Wight 09/1991 - 07/1994
GCSEs - English Literature
Cowes HIgh School
Cowes, Isle of Wight 09/1991 - 07/1994
GCSEs - English Language
Cowes High School
Cowes, Isle of Wight 09/1991 - 07/1994
Skills
- Administrative efficiency
- Bookkeeping basics
- Workflow optimisation
- Communication proficiency
- Attention to Detail
- Positive attitude
- Outstanding customer service
- Dedicated and reliable
Timeline
Personal assistant
Self-employed
2023.07 - Current
Higher level teaching assistant
Strictly Education
2017.09 - 2023.07
Childcare centre manager
Cowes Primary School
2007.05 - 2010.08
Registered childminder
Self Employed
2004.09 - 2007.05
Sales advisor
Halifax
1998.08 - 2004.05
NVQ Level 3 - Childcare Management
Isle of Wight College
09/2007 - 08/2008
A-Levels - Maths
Cowes High School
09/1994 - 07/1996
GCSEs - Maths
Cowes High school
09/1991 - 07/1994
GCSEs - English Literature
Cowes HIgh School
09/1991 - 07/1994
GCSEs - English Language
Cowes High School
09/1991 - 07/1994