Stella Menzies
London,United Kingdom
Summary
Accomplished professional with expertise in project management, adept at laying the foundations, tracking progress, and ensuring projects stay on course to completion. Demonstrates proficiency in Outlook, Excel, Word, and PowerPoint, alongside exceptional organisational skills and a diplomatic disposition. Skilled in client servicing, supplier liaison, and event coordination with a strong emphasis on confidentiality maintenance and crisis intervention. Known for empathetic listening and interpersonal communication, ensuring effective correspondence handling and diary coordination. Committed to maintaining administrative efficiency through attention to detail and time-management while fostering cultural awareness and resilience under pressure.
Organised and driven professional with strong communication and problem-solving skills. Proficient in managing schedules and handling confidential information with discretion. Committed to enhancing productivity and ensuring seamless operations.
Experienced professional with focus on providing high-level administrative support and streamlining office operations. Skilled in managing complex schedules, coordinating travel arrangements, and enhancing productivity through effective organisation and communication. Committed to maintaining confidentiality and delivering exceptional service in fast-paced environments.
Organised and proactive individual with talent for multitasking and excellent communication skills. Demonstrates strong organisational abilities and keen attention to detail, ensuring tasks are completed accurately and punctually. Aims to provide exceptional support to enhance productivity and efficiency.
Knowledgeable clerical team member successful at meeting administrative needs of staff, management and guests. Manages correspondence, schedules and documentation with attention to detail. Advanced with software and ready to pick up new skills to meet team objectives.
Overview
2026
2026
years of professional experience
10
10
years of post-secondary education
Work history
Personal Assistant
Peter Charles Limited
London
2022.10 - Current
- Organised meetings, improved communication within the team
- Liaised with clients and stakeholders for effective relationship management
- Filed documents systematically which increased ease of access when needed
- Ensured smooth business travel arrangements within the UK and overseas business trips
- Coordinated company events that strengthened employee morale and engagement
- Updated company database regularly to maintain accurate records
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Liaised with clients and stakeholders for effective relationship management.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Coordinated daily schedules for CEO with meticulous attention to detail.
- Managed correspondence, reduced response time by ensuring timely replies.
- Proofread, formatted and corrected correspondence for office staff.
- Assisted in project management, contributed to successful completion of crucial projects.
- Organised meetings, improved communication within the team.
- Updated executive diaries with daily appointments, set reminders, and added key details.
- Accepted dictation from staff and created professional documents from provided information.
Buyer – Health and Beauty and Airlines
Product Plus International Ltd (part of the 4imprint Group)
London
2007.03 - 2008.10
- Managed projects successfully within tight time scales and on budget to supply bespoke free gift with purchase items produced in the Far East for luxury cosmetic clients such as Clarins, Lancôme, Shiseido and Elemis.
- Project managed the supply of first and business class passenger amenity kits for clients such as United Airlines, Saudi Arabian Airlines and Aer Lingus. This involved sourcing and co-ordinating products worldwide to ensure components were in the right place at the right time in order for them to be packed and shipped as and when required.
- Worked closely with the design team to develop products. Responsible for managing the process of negotiating prices with suppliers; producing accurate costings and critical paths; managing the sample approval process; writing and raising detailed purchase orders; defining and documenting testing requirements and inspection criteria and resolving any problems encountered throughout production.
- Sourced more efficient supply routes in the Far East to improve the company’s ability to compete with larger industry players and to expand the current supply base. Successful in finding suppliers who were 30-40% cheaper which in turn was instrumental in helping to win new business from premium mass market clients such as Unilever and a two year contract with Qatar Airways.
- Responsible for the management of custom-made gifts as part of the marketing campaign for the company’s London, French and Hong Kong offices.
- Developed a sound understanding of the movement of international freight including INCO terms, multi-currency and geographical locations within the Far East.
- Formed close relationships with the Hong Kong operations team and Chinese suppliers, liaising in Cantonese when required.
- With a turnover of £14million/year, Product Plus International is one of Europe’s leading specialist premium sourcing companies in supplying exclusive promotional products.
- For cost-efficiency, sourced products from various international suppliers.
- Established efficient procurement processes for improved supply chain management.
- Collaborated with sales team for accurate forecasting of product needs.
- Worked closely with marketing department; developed effective promotional strategies for products.
- Analysed market trends to anticipate product demand.
- Assessed potential suppliers, ensuring quality and reliability.
- Identified new vendors whilst researching competitive markets globally.
- Ensured timely delivery of products, maintaining customer satisfaction levels high.
- Handled vendor disputes professionally; preserved good business relations.
- Attended trade shows, building a strong network within the industry.
- Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms.
- Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
- Assessed and resolved logistic challenges to meet delivery deadlines.
- Visited trade shows, showrooms and product design events to increase product offerings.
English as a Foreign Language Teacher
NOVA Corporation
Japan
2004.09 - 2006.09
- Taught customised English lessons to students in Tokyo before transferring to Kyoto.
- Temporary employment at: British Sky Broadcasting, Bank of Scotland, Excell Biotech Ltd
- Tailored lessons to meet individual learning needs, ensuring progress.
- Designed immersive English-language activities resulting in more effective learning experiences for the students.
- Formulated engaging lesson plans to promote language acquisition.
- Planned and delivered specific lessons to designated classes and age groups.
Administration and Research Assistant
Charterhouse Property Group
London
2016 - 2019
- Assessed validity of information sources, guaranteed reliable data collection.
Education
MA Honours - Management (2.1)
Heriot-Watt University
Edinburgh 1999.04 - 2003.01
Highers -
West Calder High School
West Lothian 1993.01 - 1999.01
Skills
- Contract reviewing
- Administrative efficiency
- Advanced microsoft office
- Interpersonal aptitude
- Travel arrangement
- Punctuality assurance
- Proactive organisation
- Professional email drafting
- Event coordination
- Financial record-keeping
- Confidentiality maintenance
- Travel arrangements
- MS Office expertise
- Discretionary judgement
- Time efficiency
- Resilience under pressure
- Initiative taking
- Correspondence handling
- Priority setting
- Data entry accuracy
- Interpersonal communication
- Project Management
- Computer literacy
- Time-management
- Diary management
References
References available on request
Timeline
Personal Assistant
Peter Charles Limited
2022.10 - Current
Buyer – Health and Beauty and Airlines
Product Plus International Ltd (part of the 4imprint Group)
2007.03 - 2008.10
English as a Foreign Language Teacher
NOVA Corporation
2004.09 - 2006.09
MA Honours - Management (2.1)
Heriot-Watt University
1999.04 - 2003.01
Highers -
West Calder High School
1993.01 - 1999.01
Administration and Research Assistant
Charterhouse Property Group
2016 - 2019