Margherita Intelisano

Main areas of responsibility:

• Direct the operational and strategic delivery of the Talent Acquisition Team for EMEA and Growth Export Countries, overseeing 4 direct reports (TA Managers) and providing guidance to 21 indirect reports to deliver high-caliber candidates and enhance recruitment processes
• Analyze performance and compliance data to identify team gaps and implement strategies to drive appropriate behaviors and uphold required standards, including creation and delivery of escalation processes, validation of compliance reports, and improvement of CSAT ratings
• Review and track of team deliverables via monitoring of open positions and addressing challenges by identifying areas requiring intervention
• Implementation and execution of comprehensive people strategy aimed at fostering development, up-skilling, and succession planning initiatives
• Direct the team in initiating market mapping and pipelining projects by facilitating business objectives through collaboration with business leads to define future requirements. Proactively prepare for growth projects through strategic planning and preemptive talent sourcing initiatives
• Manage the Profit and Loss (P&L) of the recruitment team, overseeing financial performance through tracking of monthly billing operations , and cost optimization strategies to ensure profitability and efficiency in alignment with forecasted GM (Gross Margin) targets

• Directed the operational and strategic initiatives of the TA Team spanning EMEA countries, overseeing a team of 15 direct reports
• Developed and delivered the people strategy to ensure alignment of team size and capacity with company end goals
• Utilized data analytics to conduct comprehensive analysis and generate actionable insights aimed at optimizing TA delivery operations to adapt to evolving business needs
• Led Quarterly Insight Meetings (QIM) with Senior Leadership Team (SLT) to highlight TA performance and outline future objectives
• Provided coaching to the recruitment team, ensuring each individual is equipped with the necessary tools for success
• Conducted interviews and selected new members to join the recruitment team, aligning candidate skills and capabilities with organizational requirements.

• Responsible for leading the Talent Acquisition Team (5 direct reports) for countries of the Europe Region (UK, Italy, Spain, France and Belgium)
• Provided guidance and support to the TA Team, ensuring each member receives comprehensive development and mentoring throughout the recruitment lifecycle, aligning with company expectations
• Maximized the use and effectiveness of resources to deliver accurate and high-quality end-to-end recruitment services, ensuring optimal outcomes for the organization
• Developed strategies to promote team adherence to company policies and regulations, fostering a culture of compliance and ethical conduct
• Evaluated performance metrics reports to guide the team's operational efficiency in meeting business requirements
• Led a key functional area globally within the business (MSAT), conducting market research, identifying trends and challenges, and presenting data-driven insights to the Senior Leadership Team, proposing solutions to address potential issues
• Led quarterly insight meetings (QIM) with Heads of Departments, providing updates on achievements, challenges, progress, and goals, fostering alignment and transparency across the organization

• Managed the end-to-end recruitment process for key business sectors including Production, Legal, MSAT, Engineering, and Procurement
• Directed sourcing teams to identify and engage qualified candidates, in alignment with business needs
• Established and nurtured strategic partnerships with key stakeholders, providing guidance on hiring processes and recommending effective strategies for attracting top talent
• Offered insights into market trends and talent landscapes to inform and enhance recruitment strategies for stakeholders.

• Managed end-to-end recruitment activities for pivotal business segments, including Cyber Security, Digital Applications, Fixnetix, Fruition Partner, Met Police, and Mastercard
• Devised and executed tailored sourcing strategies to attract high-caliber candidates, aligning with role requirements and industry standards
• Provided regular updates on market trends to inform strategic workforce planning decisions and ensure alignment with business objectives
• Facilitated weekly stakeholder meetings to deliver comprehensive overviews of role statuses and collaborate on refining recruitment strategies for optimal outcomes

• Managed full-cycle recruitment processes for graduates, industrial placements, and apprentices across all business sectors within CSC
• Collaborated closely with Heads of Departments to ascertain annual recruitment needs and devise strategies to attract suitable candidates
• Cultivated partnerships with local organizations and universities to attract top-tier graduates and industrial placements
• Represented CSC at job fairs and university events to promote the organization and engage with potential candidates
• Introduced new tools and systems to enhance the candidate recruitment experience
• Coordinated and conducted online test assessments and Assessment Centre days to evaluate candidate suitability and facilitate hiring decisions