Mali Curran
Swansea,West Glamorgan
Summary
Motivated worker with a strong work ethic along with broad experience over the hospitality industry, especially fast-paced environments. Long-term experience in leadership and management, as well as being a team player. Organisation and planning-driven, meaning am often well prepared for situations, along with the ability to tackle challenges that may occur. Outgoing and try to maintain a constant PMA, meaning I am approachable and friendly.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
Plough and Harrow
Swansea, West Glamorgan
2024.05 - Current
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Strong relationships with suppliers, ensuring timely delivery of products.
Manager
Ponderosa
swansea, West Glamorgan
2023.05 - 2023.10
- Opened and closed the bar on my set shifts, maintaining cleanliness and organisation for my colleagues for the following day.
- Developed a strong team by training loyal, hard-working employees.
- Managed staffing schedules for high numbers of employees, and delivering efficiency throughout shifts.
- Addressed customer issues with professionalism, ensuring swift, successful outcomes.
- Took responsibility with orders, rotas, and general organisation of the bar throughout the entire week.
Waitress
The Muddy Mailroom
swansea, West Glamorgan
2022.03 - 2023.07
- Created a friendly, welcoming atmosphere to encourage positive guest experiences, and positive reviews from customers.
- Performed opening and closing duties, as well as thoroughly cleaning and restocking throughout the day.
- Served meals and drinks with professionalism and friendliness, maintaining quality standards.
Manager
The Valley Hotel
swansea, West Glamorgan
2022.11 - 2023.04
- Opened and closed the pub on my set shifts, maintaining cleanliness and organisation for my colleagues for following shifts.
- Guided staff to overall achieve impeccable team performance, and cohesion.
- Monitored and evaluated monthly business plans with my colleagues to ensure the best possible outcomes for the business.
- Took responsibility in taking on new staff to create a diverse, friendly team at the pub.
- Aided in ordering and organisation of the pub weekly, to ensure maximum preparation for events or busy shifts to come.
Education
GCSEs - Variety
Bishopston Comprehensive School
Swansea, SWA 2015.09 - 2020.04
A-Levels - Variety
Olchfa School
Swansea, SWA 2020.09 - 2022.06
Skills
- Organisation and Planning
- Efficiency and Accuracy
- Friendliness and Approachability
- High-quality work ethic and Respect
Certification
Level 2 Food and Hygiene
ProActive first aid Sports Course Qualification
Daisy First Aid course Qualification
Defibrillator Trained
Timeline
Assistant Manager
Plough and Harrow
2024.05 - Current
Manager
Ponderosa
2023.05 - 2023.10
Manager
The Valley Hotel
2022.11 - 2023.04
Waitress
The Muddy Mailroom
2022.03 - 2023.07
A-Levels - Variety
Olchfa School
2020.09 - 2022.06
GCSEs - Variety
Bishopston Comprehensive School
2015.09 - 2020.04