Mali Curran
Swansea,West Glamorgan
Summary
Motivated worker with a strong work ethic along with broad experience over the hospitality industry, especially fast-paced environments. Long-term experience in leadership and management, as well as being a team player. Organisation and planning-driven, meaning am often well prepared for situations, along with the ability to tackle challenges that may occur. Outgoing and try to maintain a constant PMA, meaning I am approachable and friendly.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Plough and Harrow
Swansea, West Glamorgan
05.2024 - Current
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Strong relationships with suppliers, ensuring timely delivery of products.
Manager
Ponderosa
swansea, West Glamorgan
05.2023 - 10.2023
- Opened and closed the bar on my set shifts, maintaining cleanliness and organisation for my colleagues for the following day.
- Developed a strong team by training loyal, hard-working employees.
- Managed staffing schedules for high numbers of employees, and delivering efficiency throughout shifts.
- Addressed customer issues with professionalism, ensuring swift, successful outcomes.
- Took responsibility with orders, rotas, and general organisation of the bar throughout the entire week.
Waitress
The Muddy Mailroom
swansea, West Glamorgan
03.2022 - 07.2023
- Created a friendly, welcoming atmosphere to encourage positive guest experiences, and positive reviews from customers.
- Performed opening and closing duties, as well as thoroughly cleaning and restocking throughout the day.
- Served meals and drinks with professionalism and friendliness, maintaining quality standards.
Manager
The Valley Hotel
swansea, West Glamorgan
11.2022 - 04.2023
- Opened and closed the pub on my set shifts, maintaining cleanliness and organisation for my colleagues for following shifts.
- Guided staff to overall achieve impeccable team performance, and cohesion.
- Monitored and evaluated monthly business plans with my colleagues to ensure the best possible outcomes for the business.
- Took responsibility in taking on new staff to create a diverse, friendly team at the pub.
- Aided in ordering and organisation of the pub weekly, to ensure maximum preparation for events or busy shifts to come.
Education
GCSEs - Variety
Bishopston Comprehensive School
Swansea, SWA 09.2015 - 04.2020
A-Levels - Variety
Olchfa School
Swansea, SWA 09.2020 - 06.2022
Skills
- Organisation and Planning
- Efficiency and Accuracy
- Friendliness and Approachability
- High-quality work ethic and Respect
Certification
Level 2 Food and Hygiene
ProActive first aid Sports Course Qualification
Daisy First Aid course Qualification
Defibrillator Trained
Timeline
Assistant Manager
Plough and Harrow
05.2024 - Current
Manager
Ponderosa
05.2023 - 10.2023
Manager
The Valley Hotel
11.2022 - 04.2023
Waitress
The Muddy Mailroom
03.2022 - 07.2023
A-Levels - Variety
Olchfa School
09.2020 - 06.2022
GCSEs - Variety
Bishopston Comprehensive School
09.2015 - 04.2020
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