NITHES M S
Summary
Versatile operations coordinator with proven leadership across student governance, human resource management, event management, and hospitality environments, consistently aligning resources, budgets, and schedules to deliver high-impact initiatives. Recognised for strategic planning, risk management, and critical thinking that streamline projects while safeguarding health and safety compliance. Training and developing teams, strengthening recruitment practices, and elevating customer support through clear communication and adaptable problem-solving. Seeking to leverage project management expertise to drive organisational efficiency and service excellence.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Assistant Manager
Dominos
Edinburgh, United kingdom
2024.06 - 2026.03
- Supervised in-store operations, including staff oversight, customer service, and food preparation.
- Trained and mentored new employees to follow company standards and deliver excellent customer service.
- Assisted in cash management, conducted inventory checks, and restocked to support daily operations.
- Maintained compliance with health and safety regulations to ensure a clean and safe working environment.
- Supported the store manager in implementing sales strategies and monitoring team performance.
- Managed customer complaints and enquiries to provide excellent service and improve customer satisfaction.
- Delegated tasks to team members, efficiently improving overall productivity.
Kitchen Leader
PRET A MANGER
Edinburgh, United kingdom
2025.04 - 2025.08
- Achieved high standards of food quality and freshness through effective leadership of the kitchen team.
- Collaborated with front-of-house staff for smooth service delivery.
- Enhanced productivity by coordinating daily operations and monitoring task assignments.
- Ensured full compliance with health and safety regulations, resulting in a safe kitchen environment.
- Optimised stock management, minimising waste and improving efficiency in food preparation.
- Maintained seamless collaboration with front-of-house and management to align kitchen output with demand, ensuring a hygienic workspace at all times.
Event Manager
MSM Events and Audio’s
TamilNadu, INDIA
2023.03 - 2023.12
- Achieved successful execution of large-scale and small-scale events, including temple festivals, political meetings, weddings, parties, and sports tournaments through meticulous planning and coordination.
- Delivered tailored event solutions by effectively liaising with clients to understand requirements and expectations.
- Ensured seamless event execution through proficient management of logistics, budgeting, and risk assessments.
- Secured essential resources and funding for events by negotiating beneficial contracts with vendors, suppliers, and sponsors.
- Facilitated smooth event setup and breakdown while adhering to safety regulations and operational standards.
- Enhanced productivity within the team by leading and guiding event staff and volunteers through task delegation.
- Established new safety and security measures that significantly improved event safety standards.
- Administered risk assessment procedures for event safety assurance.
Sales Manager
Ceylon Readymade
TamilNadu, INDIA
2021.08 - 2022.11
- Supported daily store operations by supervising staff performance and delivering outstanding customer service.
- Assisted in implementing sales strategies to boost revenue and improve brand visibility in the local market.
- Facilitated training sessions for staff to enhance customer engagement, product knowledge, and upselling skills.
- Helped maintain accurate inventory records and oversaw stock replenishment to avoid shortages.
- Contributed to the development of promotional campaigns and special offers aimed at attracting and retaining customers.
- Addressed customer enquiries, complaints, and feedback to ensure a positive shopping experience.
- Collaborated with suppliers and stakeholders to optimise supply chain operations and secure better deals.
Education
MSc - International Festival and Event management
Edinburgh Napier university
Edinburgh, Scotland, UK 2024.01 - 2025.05
Master of Social Work - Human Resource Management
Dwaraka Doss Goverdhan Doss Vaishnav college
Chennai, Tamil Nadu, INDIA 2021.06 - 2023.05
Bachelor’s - Physics with Computer Application
Dwaraka Doss Goverdhan Doss Vaishnav college
Chennai, Tamil Nadu, INDIA 2018.06 - 2021.05
Skills
- Communication: The ability to effectively convey information and interact positively with others
- Problem-Solving and Decision-Making: Identifying solutions to issues and making choices that achieve desired outcomes
- Critical Thinking: Analysing facts and arguments objectively to form a reasoned judgement
- Adaptability and Flexibility: Adjusting to new conditions or changes quickly and efficiently
- Leadership and Management: Guiding and overseeing a team or organisation towards achieving goals
- Training and Development: Educating and enhancing the skills and knowledge of individuals or teams
- Project Management Skills: Competence in planning, executing, and closing projects effectively and efficiently
- Planning and Scheduling: Developing and organising timelines and tasks to ensure timely project completion
- Risk Management: Identifying, assessing, and mitigating potential risks to minimise impact on projects or operations
- Resource Allocation: Distributing resources (time, money, and personnel) effectively to optimise project outcomes
- Budgeting and Cost Management: Planning and controlling financial resources to ensure expenditures align with organisational goals
- Recruitment and hiring practices
- Administration and leadership
- Event organising and planning
- Sportsmanship
- Time management
- Problem-solving
- Health and Safety Compliance
- Student’s council head (HOSTEL MARSHAL)
- Hospitality
- Customer support and sales
Internships
- Completed Internships in 6 different companies in different sectors such as NGO, Manufacturing sector and Service sector.
- Company Names:
- 1. PRISM TRUST – Observation Home for Juvenile Prisoners.
- 2. CHESS – Child Help line
- 3. TOSHIBHA – Manufacturing unit
- 4. BILLROTH HOSPITAL – Recruiting HR
- 5. TNPL – Administration HR
- 6. CROWN PLAZZA – Recruitment, Payroll, Employee Engagement and Welfare HR
Languages
English
Native
Tamil
Native
Accomplishments
• Received National Level FIRST PLACE and International level SECOND PLACE in a VOLLEYBALL tournament conducted by RGFI (Rural Games Federation of INDIA) – 2019
• Best Student Co-ordinator of the year for the Department of Physics 2019-2020
• Best Student Co-ordinator of the year for SPDGD Hostel 2021–2022
• Overall Best Student Organiser of the year for SPDGD Hostel 2022–2023
• Seth Purushotham Doss Gocoola Doss Endowment Gold Medal Award for the overall best outgoing student of the college for the year 2022–2023.
Timeline
Kitchen Leader
PRET A MANGER
2025.04 - 2025.08
Assistant Manager
Dominos
2024.06 - 2026.03
MSc - International Festival and Event management
Edinburgh Napier university
2024.01 - 2025.05
Event Manager
MSM Events and Audio’s
2023.03 - 2023.12
Sales Manager
Ceylon Readymade
2021.08 - 2022.11
Master of Social Work - Human Resource Management
Dwaraka Doss Goverdhan Doss Vaishnav college
2021.06 - 2023.05
Bachelor’s - Physics with Computer Application
Dwaraka Doss Goverdhan Doss Vaishnav college
2018.06 - 2021.05