Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Makiya Elizabeth Kallon

London,Enfield

Summary

Skilled hospitality professional with focus on providing top-notch customer service in fast-paced cafe environments. Can deliver enhanced customer satisfaction and promote return visits through friendly, attentive service. Well-versed in operating coffee machines, serving food, and maintaining clean, welcoming environments.

Overview

5
5
years of professional experience

Work history

Café Team Member

Airhop Enfield
London, Enfield
2025.09 - Current
  • Ensured cleanliness of cafe premises by performing regular cleaning duties.
  • Managed take-away orders efficiently, catering to the needs of up to dozens of busy customers.
  • Strengthened ability to perform well within high pressure environments and working as a team with colleagues.
  • Maintained clean and organised work area, contributing to efficient service delivery.
  • Tailored and refined skills in hot drinks and hot food with great effectiveness.

Administrative assistant

Barnet Hospital: Intensive Therapy Unite
London, Barnet
2025.07 - 2025.07
  • Assisted in the preparation of regularly scheduled reports for upper management review.
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Supported accurate record-keeping with proficient data entry skills.

Volunteer shop assistant

North London Hospice
London, Enfield
2021.10 - 2022.03
  • Managed till operations for smooth transaction process.
  • Provided excellent customer service, resulted in positive feedback from shoppers.
  • Strengthened team efficiency, helped colleagues during busy periods.

Education

GCSEs -

Southgate School
Enfield
09/2019 - 06/2024

A-Levels -

St Ignatius College
Enfield
09/2024 - 06/2026

Skills

  • Hygiene standards adherence
  • Multitasking mastery
  • Personal presentation standards
  • Resilience in fast-paced environments
  • Customer Service
  • Kitchen equipment usage
  • Hospitality etiquette
  • Barista techniques
  • Till operation
  • Stock control
  • Brand representation

Languages

French
Elementary

Timeline

Café Team Member

Airhop Enfield
2025.09 - Current

Administrative assistant

Barnet Hospital: Intensive Therapy Unite
2025.07 - 2025.07

Volunteer shop assistant

North London Hospice
2021.10 - 2022.03

A-Levels -

St Ignatius College
09/2024 - 06/2026

GCSEs -

Southgate School
09/2019 - 06/2024
Makiya Elizabeth Kallon