Maizie Glasby
Bradford,West Yorkshire
Summary
Dedicated and efficient professional with a strong focus on drink preparation speed and beverage presentation. Demonstrates exceptional skills in new menu items adaptation, non-dairy milk frothing, and latte artistry, ensuring high standards of cleanliness and food safety practices. Adept at multi-tasking under pressure while maintaining patience with customers and sensitivity to dietary requirements. Committed to enhancing customer satisfaction through comprehensive menu knowledgeability and effective verbal orders memorisation. Aspires to further develop expertise in the hospitality industry by continuously improving service quality and operational efficiency.
Overview
1
1
year of professional experience
Work history
Cafe barista
Liz Benson
Bradford, West Yorkshire
2024.03 - 2025.06
- Implemented health and safety regulations throughout daily operations ensuring compliance at all times.
- Collaborated with team members during busy periods to maintain smooth service flow.
- Brewed specialty coffees according to customer preferences enhancing personalisation element.
- Suggested changes to menu based on customer feedback which led to increased sales.
- Managed opening and closing procedures efficiently ensuring readiness for each trading day.
- Ensured equipment was properly maintained resulting in fewer breakdowns.
- Mastered latte art techniques to enhance presentation of drinks and delight customers.
- Responded promptly to customer complaints or issues, thus preserving positive atmosphere in the cafe.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Handled cash transactions accurately whilst ensuring speedy service during peak hours.
Education
A-Levels - RS, English Literature, and Psychology
Immanuel College
Bradford 09/2023 - 07/2025
Bachelor of Arts - Philosophy and Psychology
University of Leeds
Leeds 09/2025 -
Skills
- Drink preparation speed
- New menu items adaptation
- Cleanliness standards adherence
- Menu knowledgeability
- Verbal orders memorisation
- Non-Dairy milk frothing
- Cold drinks preparation
- Beverage presentation
- Dietary requirements sensitivity
- Tea preparation and serving
- Food safety practices
- Patience with customers
- Efficient work pace
- Latte artistry
- Hot drink temperature control
- Multi-Tasking under pressure
- Cash handling
Affiliations
- Philosophy, Reading and travelling
References
References available upon request.
Timeline
Cafe barista
Liz Benson
2024.03 - 2025.06
A-Levels - RS, English Literature, and Psychology
Immanuel College
09/2023 - 07/2025
Bachelor of Arts - Philosophy and Psychology
University of Leeds
09/2025 -