Maisie Miller
Coventry,Coventry
Summary
Recent school leaver with a strong interest in how AI and automation are transforming digital marketing on a holistic level. With this in mind, I am seeking an apprenticeship to develop skills in a collaborative environment. Experience includes a week-long project at Accenture, enhancing communication and administrative abilities. Proficient in using Canva and Adobe Pro for content creation, with practical knowledge of social media marketing through managing platforms for a part-time job. Eager to contribute to a dynamic team while gaining hands-on experience in a technological field.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Waitress / Barmaid
Coventry Golf Club
Finham, Coventry, Coventry
03.2023 - Current
- Facilitated informed customer choices by showcasing comprehensive menu item knowledge.
- Executed food and drink orders with accuracy, boosting customer satisfaction ratings.
- Delivered exceptional service, enhancing overall dining experience significantly.
- Streamlined restaurant operations by assisting with inventory management.
- Ensured accurate cash transactions, maintaining balanced till at shift's end.
- Demonstrated strong multitasking abilities for prompt order delivery under pressure.
- Coordinated effectively with kitchen staff to optimise workflow during busy times.
- Resolved customer complaints using exemplary professional communication skills.
Education
GCSEs - GCSEs
Finham Park School
Coventry 09/2017 - 09/2023
Skills
- Social Media
- Content Creation, Digital Marketing
- Intermediate Analytical Knowledge
- Customer service excellence
- Effective communication
- Audience adaptation
- Team collaboration
- Complaint handling
- Accuracy in service
- Service area maintenance
- Payment processing
- Cash handling and refunds
Level 2 and Level 3 Food and Hygiene certificate
A full UK driving licence, and access to my own vehicle
Languages
English
Native
Certification
Fundamentals of Digital Marketing
Google Garage
Certificate completion - January 2025
Affiliations
- Spending time with family and friends
- I enjoy art, creativity and fashion
- I enjoy playing Netball and rounders in the summertime
- Taking scenic routes to walk my dog, I find nature very peaceful
Timeline
Waitress / Barmaid
Coventry Golf Club
03.2023 - Current
GCSEs - GCSEs
Finham Park School
09/2017 - 09/2023
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