Maddison Mahon
Rhyddings,Neath
Summary
Dynamic and detail-oriented professional with a strong foundation in social media management and excellent customer service. Demonstrates exceptional communication and social skills, thriving in team environments and fast-paced settings. Committed to leveraging attention to detail and teamwork abilities to enhance organisational success.
Overview
3
3
years of professional experience
Work history
Barmaid and Administration
Plough and Harrow
Ammanford
07.2025 - 08.2025
- In addition to the above, part of my role in this establishment is ordering the weekly beer and snack supplies. Ensuring I have the correct amount of stock for the week and planning for any functions, and events. Attention to detail and accuracy is of utmost important.
Barmaid and Waitress
The Kings head
Swansea
05.2025 - 08.2025
- Friendly, approachable, and able to make customers feel welcome. Strong listening skills to take accurate orders. Clear and polite communication, even in noisy or busy environments. Ability to work quickly and efficiently under pressure. Multi-tasking (serving drinks, taking payments, restocking, cleaning). Cash handling and using tills/EPOS systems accurately. Keeping the bar stocked and tidy. Professional appearance and hygiene.
- Teamwork — coordinating with kitchen staff, security, and other bar staff. Problem-solving (handling complaints, resolving issues quickly).
Party host, barmaid, Receptionist
Cwrt Herbert Sports Centre
Neath
02.2023 - 08.2025
- I was responsible for creating a welcoming, lively, and enjoyable atmosphere for guests. I greeted attendees, ensure everyone feels included, coordinate activities, and keep the event running smoothly. Myself and two members of staff managed the logistics of the party, such as music, food, and timing while also engaging with guests to maintain a fun and memorable vibe.
- Barmiad, Skilled in cash handling, and delivering excellent customer service. Strong multitasker who thrives in busy environments and enjoys creating a welcoming atmosphere for guests. As a trusted member of staff, I had the extra responsibility of balancing and closing the tills at the end of a shift, ensuring the float was ready for the following day.
- Receptionist, greeting customers and checking them into classes, gym sessions, or events. Answering phone calls, emails, and handling general enquiries Managing bookings for courts, fitness classes, and personal training. Taking payments for memberships, day passes, and retail items. Maintaining a tidy and welcoming reception area. Providing information about timetables, facilities, and membership options. Assisting with basic administrative tasks such as filing, data entry, and updating records.
- I have keen interest in health and fitness, this role allowed me to gain greater knowledge in this field.
Party host, front deck, office work
Buzz Parks
Swansea
10.2023 - 04.2025
- Company Overview: Providing exceptional customer service and ensuring smooth daily office functions.
- Providing exceptional customer service and ensuring smooth daily office functions. Skilled in handling multi-line phone systems, scheduling appointments, booking parties and events, and coordinating administrative tasks with attention to detail and professionalism. I was required to provide a welcoming atmosphere for customers. Strong communication, multitasking, and problem-solving abilities, with a proven track record of maintaining confidentiality and delivering outstanding service in fast-paced environments.
- Providing exceptional customer service and ensuring smooth daily office functions.
Education
GSCEs - inc Maths and English
Dwr-y-felin Comprehensive School
NeathNVQ - Sports Development
Gower College
Skills
- Social media
- Social skills
- Communication
- Team work
- Ability to work in fast moving environments
- Excellent customer service
- Attention to detail
Custom
References avaliable on request.
Timeline
Barmaid and Administration
Plough and Harrow
07.2025 - 08.2025
Barmaid and Waitress
The Kings head
05.2025 - 08.2025
Party host, front deck, office work
Buzz Parks
10.2023 - 04.2025
Party host, barmaid, Receptionist
Cwrt Herbert Sports Centre
02.2023 - 08.2025
GSCEs - inc Maths and English
Dwr-y-felin Comprehensive School
NVQ - Sports Development
Gower College
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