Maia Lakeland
Larkfield,Kent
Summary
I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work history
Administrator
Aylesford Medical Centre
Aylesford, Kent
07.2024 - Current
- Updated record keeping system with attention to detail and thoroughness.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Managed office supplies inventory.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Compiled essential data into useful spreadsheets enhancing overall understanding of practice performance.
- Interacted with patients professionally by phone, email and in-person to deliver accurate service information.
- Took meeting minutes and distributed to core staff for effective inter-office communication.
- Provided clerical assistance to practice staff as required including word/data processing, excel, filing, photocopying and scanning.
Education
GCSEs -
Aylesford School
Aylesford, Kent 09.2016 - 06.2022
A-Levels -
Aylesford School
Aylesford, Kent 09.2022 - 06.2024
Skills
- Office equipment operation
- Discretion and confidentiality
- Microsoft office suite proficiency
- Attention to Detail
- Database management
- Record-keeping
- Telephone etiquette
- Records management
- Confidentiality maintenance
- Written and verbal communication
- Document formatting
- Health and Safety Compliance
- Customer Service
- General office administration
Affiliations
- I enjoy reading, watching films, eating out, listening to music and spending time with my family and friends. I also help my Mum and Aunt organise and run a charity quiz night each year to raise money for the Special Care Baby Unit at Pembury Hospital which we have been doing now for 11 years.
References
References available upon request.
Timeline
Administrator
Aylesford Medical Centre
07.2024 - Current
A-Levels -
Aylesford School
09.2022 - 06.2024
GCSEs -
Aylesford School
09.2016 - 06.2022
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