Mahfujul Numan
Loughborough, England,Leicestershire
Summary
Compassionate and dedicated Support Worker with more than two years’ experience supporting vulnerable adults in housing and community-based settings. Experienced in delivering trauma-informed, strengths-based support to individuals with complex needs, including mental health challenges and recovery journeys. Skilled in co-producing personalised support plans, maintaining accurate case records, and working collaboratively with multidisciplinary teams. Known for building trusting, professional relationships that promote independence, stability, and sustained recovery.
Overview
3
3
years of professional experience
Work History
Mental Health Support Worker
Nottingham Community Housing Association
Shepshed , Leicestershire
05.2026 - Current
- Providing emotional and practical support to individuals with mental health needs, promoting independence and wellbeing.
- Building positive, trusting relationships with service users through person-centred care and support.
- Monitoring, recording, and reporting changes in mental health, behaviour, and overall wellbeing to relevant professionals.
- Supporting service users with daily living activities, appointments, medication, and the development of life skills.
- Collaborating with healthcare professionals, families, and external agencies to implement care plans and safeguard service users.
Senior Recovery Worker
Providence Row Housing Association
London , England
03.2024 - 04.2026
- Working collaboratively with residents and partner agencies to identify recovery-focused goals and co-produce personalised support plans.
- Delivering trauma-informed, strengths-based support that places the client at the centre of service delivery.
- Supporting residents to maximise income by ensuring appropriate benefits are claimed and housing-related costs are managed.
- Maintaining accurate, timely, and confidential case records in line with organisational and regulatory requirements.
- Building professional, trusting relationships that promote independence, stability, and long-term recovery.
Trainee chaplain
Royal Free London NHS Foundation Trust
London
03.2023 - 11.2023
- Providing emotional and spiritual support to patients, visitors, and staff during periods of illness, crisis, grief, and distress.
- Applying counselling skills, active listening, and crisis intervention techniques in sensitive and high-pressure environments.
- Working closely with doctors, nurses, social workers, and other professionals to contribute to holistic, person-centred care.
- Maintaining professional boundaries and confidentiality in line with NHS policies and safeguarding standard
Education
Certificate in Muslim Chaplaincy
Markfield Institute of Higher Education
Markfield, LEC01-2023
LLM - International & Commercial Law
University of Greenwich
London, ENG01-2022
Bachelor of Arts - Islamic Jurisprudence and Law
Al Azhar University
Cairo, Egypt01-2020
Skills
- Confidentiality and professional boundaries
- Active listening and person-centred communication
- Multi-agency and partnership working
- Trauma-informed and faith-sensitive support
- Family support and safeguarding awareness
- Cultural awareness and inclusion
Accomplishments
- Fire Safety Training (Fire Marshal)
- Health and Safety
- Lone Worker Personal Safety
- Manual Handling
- Safeguarding Adults in Care & Support
- Cyber Security
- Awaab's Law
- Data Security in Care & Support
- GDPR Awareness Training
- Equality and Diversity Training
- Mental Health First Aider
- Level 2 IT Digital Skills
Timeline
Mental Health Support Worker
Nottingham Community Housing Association
05.2026 - Current
Senior Recovery Worker
Providence Row Housing Association
03.2024 - 04.2026
Trainee chaplain
Royal Free London NHS Foundation Trust
03.2023 - 11.2023
Certificate in Muslim Chaplaincy
Markfield Institute of Higher Education
LLM - International & Commercial Law
University of Greenwich
Bachelor of Arts - Islamic Jurisprudence and Law
Al Azhar University