Dedicated and empathetic healthcare professional with a strong focus on patient care and safety, skilled in attentive listening, equipment sterilisation, and patient rehabilitation programme implementation. Proficient in phlebotomy, medication administration, and maintaining professional boundaries while ensuring patient confidentiality. Expertise in crisis intervention, de-escalation techniques, and trauma-informed care enhances the ability to manage challenging situations effectively. Committed to providing compassionate support through enhanced level observations and therapeutic engagement. Career goal includes advancing skills in risk management and safe management of violence and aggression to further contribute to patient well-being.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
Work history
Mental health support worker
Elysium Healthcare
Borehamwood, Hertfordshire
2023.11 - Current
Provided compassionate support to individuals experiencing mental health challenges and improved overall wellbeing.
Collaborated with multidisciplinary teams to develop and implement personalised care plans for clients.
Facilitated group therapy sessions and encouraged positive interactions among participants to enhance social skills.
Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
Navigated delicate situations with empathy whilst maintaining professional boundaries.
Supported individuals to improve their wellbeing with weekly goal-setting sessions.
Assisted service users by providing emotional and practical support.
Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
Upheld strict confidentiality protocols ensuring respect for patient privacy.
Built trustful rapport with clients through consistent reliability and patience.
Provided daily living assistance, promoting independent behaviour.
Maintained confidentiality of clients' information.
Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
Helped clients make informed decisions and follow individual treatment plans.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Monitored patients' conditions, taking pulse and weight.
Supported clients with rehabilitation and socialisation in community settings.
Listened to clients' current struggles to signpost relevant support.
Nursing auxiliary
Crown Hospital
Nkpor, Nigeria
2020.02 - 2023.08
Assisted nursing staff in delivering high-quality patient care by supporting daily activities.
Monitored and documented patients' vital signs while ensuring comfort and safety.
Maintained cleanliness and organisation of medical supplies and equipment in patient areas.
Offered palliative care support; provided comfort to terminally ill patients.
Demonstrated empathy with distressed patients, ensured emotional well-being.
Maintained clean and hygienic premises for infection control.
Helped conduct diagnostic tests and collected samples; aided timely diagnosis and treatment initiation.
Collaborated with nursing team to enhance patient care delivery.
Updated medical records punctually, facilitated efficient patient management.
Supported elderly patients whilst performing daily activities, enhanced quality of life.