Mahesh Maddipati
Dartford,Kent
Summary
Experienced Sales Advisor with strong merchandising and marketing skills. Boosts revenue through tailored customer service and engagement. Aspiring Service Advisor with good automotive knowledge seeks role in busy call-handling environment.
Overview
5
5
years of professional experience
Work History
Sales advisor
Mauti Suzuki [ Varun Motors]
Vishakhapatanam, India
11.2020 - 12.2021
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Analysed competitor performance and market trends to inform sales forecasting.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
- Retained customers by building rapport and delivering tailored product recommendations.
Service advisor
Maruti Suzuki [S.V Motors]
Rajhmundary, India
04.2017 - 11.2020
- Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
- Maintaining positive customer relationships to ensure repeat business.
- Calculated costs, processed payments and provided receipts.
- Booked appointments and managed vehicle drop-off pick-up.
- Consulted with mechanics for necessary repairs and provided cost estimates to customers.
- Collaborated with service technicians to order parts for customers.
Consular assistant
Pinnacle Learning Destination
Rajhmundary, India
11.2016 - 05.2017
- Represented organisations at seminars, conferences and business events.
- Monitored health and safety measures for guaranteed compliance.
Education
Master of Business Administration - Marketing
University of Sunderland
Sunderland 04/2021 - 09/2022
Bachelor of Arts - Computer Science
Aditya Degree College
India 06/2017 - 09/2020
Skills
- Sales calls
- Customer complaint management
- Product presentations
- Promotional expertise
- Dispute resolution
- Stock replenishment
- Point Of Sale system operation
- Returns and refunds
- Payment processing
Languages
Hindi
Advanced
Telugu
Fluent
English
Fluent
Reference
Yanumula Premchand [TSM Maruti Suzuki] +91 9354051161
Ritu Singh [Group CRM Jayabheri Automotive Suzuki] +91 8448254761
Timeline
Sales advisor
Mauti Suzuki [ Varun Motors]
11.2020 - 12.2021
Service advisor
Maruti Suzuki [S.V Motors]
04.2017 - 11.2020
Consular assistant
Pinnacle Learning Destination
11.2016 - 05.2017
Master of Business Administration - Marketing
University of Sunderland
04/2021 - 09/2022
Bachelor of Arts - Computer Science
Aditya Degree College
06/2017 - 09/2020
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