Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Certification
Educationandtechnicalcredentials
Standardsandmethodologies
References
Career Experience
Generic
Mahdy Faiz

Mahdy Faiz

Lindfield,WSX

Summary

Results-driven Director with 20+ years' experience leading transformative data, AI, digital, and e-commerce programmes that drive measurable business outcomes and operational excellence. Blends strategic foresight with hands-on expertise in project management, agile methodologies, and resource optimization to ensure seamless delivery of complex initiatives. Renowned for building high-performing teams, fostering collaboration, and driving continuous improvement. Excels at stakeholder engagement, strategic planning, and delivering actionable roadmaps and solutions that enable executive decision-making and success in dynamic, fast-paced environments.

Overview

22
22
years of professional experience
1
1
Certificate

Work History

Lead Programme Manager

ARUP
11.2023 - Current
  • Delivered global transformative data and digital programmes for 12,000 users, enhancing efficiency and innovation through AI, advanced analytics, self-service BI, improved governance, and user-centric design, fostering operational excellence and adoption.
  • Managed delivery activities and controls, ensuring timely execution, adherence to budget, and alignment across cross-functional teams.
  • Established governance frameworks to drive accountability, decision-making, and regulatory compliance across complex portfolio initiatives.
  • Designed and implemented scalable delivery methodologies, enhancing efficiency, governance, and project success rates.
  • Mentored and coached high-performing teams, fostering professional growth and delivering exceptional project outcomes.

Family Break

Family Time
01.2023 - 10.2023

Time-off taken for family reasons

Programme Director

VALTECH
06.2022 - 01.2023
  • Directed high-value data and digital programmes, leveraging analytics and Lakehouse architectures to reduce costs by 6%, enhance user experience, and drive e-commerce revenue growth through strategic data initiatives and innovative digital transformation.
  • Managed end-to-end multi-million-pound delivery initiatives, leveraging expertise in agile, and technologies to deliver business value, financial results, and drive success within set timelines.
  • Directed cross-functional teams to achieve strategic objectives, ensuring collaboration between stakeholders at all levels.
  • Implemented performance tracking dashboards and KPIs to align project outcomes with organizational strategic goals.
  • Scoped, prioritized, and resourced strategic projects with leadership alignment to address critical business needs.

Programme Director / Manager

WUNDERMAN THOMPSON COMMERCE
11.2019 - 06.2022
  • Delivered complex data and digital transformation programmes, achieving 4-7% cost reductions, increased ROI, and scalable outcomes by optimizing AI-driven analytics, technology performance, and operating models across diverse industries.
  • Managed delivery activities, optimized resource allocation and aligned spending with budgets to enhance efficiency and meet targets.
  • Partnered with leaders on funding, decisions and governance, enabling successful business case preparation and execution.
  • Streamlined processes and change management to ensure compliance, efficiency, and consistent project quality.
  • Fostered innovation and continuous improvement by developing communities of practice and reusable delivery frameworks.

Programme Director

FINANCIAL CONDUCT AUTHORITY
10.2017 - 11.2019
  • Delivered transformative data and digital programmes for FCA and Bank of England, significantly enhancing data, analytics, and BI capabilities for 1,600 supervisors, overseeing 55,000 firms, and transitioning 2,000 staff to a streamlined operating model, driving regulatory efficiency and oversight excellence.
  • Designed and implemented robust governance, integrating controls, processes, and decision-making structures to enhance delivery excellence.
  • Directed and coached cross-functional teams to execute strategic projects, ensuring collaboration and alignment with organizational goals.
  • Managed risks and budgets to achieve milestones in high-stakes, multi-million-pound projects.
  • Aligned delivery strategies and OKRs with senior leadership to maximize impact and achieve business objectives.

Head of Delivery

TEG
10.2015 - 09.2017
  • Spearheaded technology and change portfolios, driving CEO's transformation agenda, increasing marketing revenue by 15% through advanced analytics, enhancing UX, and delivering data-driven innovation for impactful omnichannel customer experiences and business growth.
  • Designed and spearheaded large-scale programmes, seamlessly integrating hands-on delivery with strategic governance, budget optimization, and resource alignment to achieve high-impact organizational outcomes.
  • Established a community of practice, fostering innovation across teams, efficiency, governance, and continuous improvement through reusable tools and collaboration.
  • Implemented structured OKR planning, aligned strategic priorities, and enhanced governance through roadmap clarity, KPIs, and leadership engagement.
  • Ensured client satisfaction by addressing escalations, gathering feedback, and implementing improvements for exceptional delivery outcomes.

Delivery Director

BROOKFIELD
07.2012 - 09.2015
  • Directed multi-million-dollar transformation portfolio's and programmes across five markets, delivering data roadmaps, UX enhancements, and robust governance, driving 7% profit increase, improved analytics, and sustained global growth for 300 key customers, showcasing leadership in strategic delivery and value creation.

Head of Analytics

UBS
06.2009 - 07.2012
  • Led cross-functional programme teams to deliver governance, analytics, and insights, driving operational efficiency, enhanced decision-making, and measurable value. Enabled data-driven solutions impacting 2,000 users across regions, transforming processes and achieving strategic business outcomes through leadership and optimized data frameworks.

Head of Business Intelligence

SAP BUSINESSOBJECTS
02.2003 - 06.2009
  • Directed global data teams of 20 to deliver analytics-driven strategies for 35+ clients, establishing governance frameworks, enhancing profitability, achieving efficiency targets, and driving cross-industry value creation aligned with strategic goals to impact revenue growth and operational excellence across diverse markets.

Education

ESOL qualification -

University of Cambridge
Cambridge
02.2018

Master’s degree - math, economics, and computing

ULg
Liege

Skills

  • Programme, project & governance
  • Change management & operations
  • Agile, waterfall, cloud & DevOps
  • Team leadership & performance
  • Data, AI, BI & Analytics
  • Digital, UX/UI & e-commerce
  • Budget, proposals & negotiations
  • C-level partnership
  • Vendor & third-party management
  • Strategy, SDLC & go-to-market

Languages

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Advanced (C1)

Interests

Scuba diving

Hiking

Running

Reading

Conferences

Timeline

Lead Programme Manager

ARUP
11.2023 - Current

Family Break

Family Time
01.2023 - 10.2023

Programme Director

VALTECH
06.2022 - 01.2023

Programme Director / Manager

WUNDERMAN THOMPSON COMMERCE
11.2019 - 06.2022

Programme Director

FINANCIAL CONDUCT AUTHORITY
10.2017 - 11.2019

Head of Delivery

TEG
10.2015 - 09.2017

Delivery Director

BROOKFIELD
07.2012 - 09.2015

Head of Analytics

UBS
06.2009 - 07.2012

Head of Business Intelligence

SAP BUSINESSOBJECTS
02.2003 - 06.2009

ESOL qualification -

University of Cambridge

MSP, PMP, Prince2, P3M3, P3O, ITIL, Scrum, LeSS, SAFe, TOGAF, Axelos Change Management Institute.

Master’s degree - math, economics, and computing

ULg

Certification

MSP, PMP, Prince2, P3M3, P3O, ITIL, Scrum, LeSS, SAFe, TOGAF, Axelos Change Management Institute.

Educationandtechnicalcredentials

  • Master’s degree, math, economics, and computing, University of Liège
  • University of Cambridge ESOL qualification

Standardsandmethodologies

  • MSP
  • Prince2
  • PMP
  • PMI ACP
  • PMI CAPM
  • Scrum
  • Kanban
  • Six Sigma
  • TOGAF
  • AWS
  • Axelos Change Management
  • ITIL
  • LeSS
  • SAFe
  • DevSecOps
  • P3M3
  • P3O

References

Available upon request

Career Experience

  • Programme Manager Data Contract, ARUP, 11/01/23, Now, Spearheading the end-to-end execution of global programmes, integrating parallel projects and deploying innovative data roadmaps and a Lakehouse., Enhanced operational efficiencies and empowered 12,000 users with advanced AI, advanced analytics, and BI., Drove the successful regional adoption of a new data culture, achieving operational excellence through strategic business and technology transformation., Designed robust governance, streamlined multi-programme execution, supervised delivery managers, and ensured smooth transition to BAU., Revamped programme framework and execution, yielding tangible additional value, reduced costs, and better business outcomes., Collaborated closely with the C-level and various stakeholders to design actionable roadmaps, driving strategic and tactical initiatives forward with measurable impact.
  • Programme Director Data, VALTECH, 06/01/22, 01/31/23, Directed the execution of high-value portfolios (over £12M), managing complex projects concurrently across various industries in the data domain., Led the successful delivery of complex data platforms and advanced analytics, driving comprehensive digital transformations., Instituted robust data governance and cultivated a data-driven culture, resulting in significant operational cost efficiencies and revenue growth., Led the end-to-end design and execution of robust governance frameworks, structuring programme delivery to significantly enhance efficiency., Upheld fiscal integrity across programmes, consistently meeting or exceeding budget and margin targets through meticulous financial management and cost control., Led cross-functional teams to excel in program delivery and BAU operations, using transformative leadership to improve performance and results.
  • Programme Director Data, WUNDERMAN THOMPSON COMMERCE, 11/01/19, 06/30/22, Delivered seamless execution of elaborate data and digital transformation programmes, encompassing diverse parallel projects (£9M+), spanning multiple industries, and organizations., Implemented data roadmaps, and MarTech platforms enhancing e-commerce solutions., Increased marketing ROI and reduced costs by 4-7%, while ensuring optimal performance and scalability of technology and operating models., Designed and implemented a strong governance and delivery controls., Crafted compelling proposals and rigorous business cases, enhancing informed decision-making and stakeholder consensus., Pioneered agile methodologies, exceeding C-level expectations and accelerating value creation.
  • Programme Director Data, FINANCIAL CONDUCT AUTHORITY, 10/01/17, 11/30/19, Led transformative £12M+ programmes of concurrent projects for the FCA and Bank of England, significantly enhancing data, analytics, and BI capabilities for 1,600 supervisors managing 55,000 firms., Spearheaded negotiations and conducted ROI analyses for procurement., Successfully led a change programme, transitioning 2,000 personnel to a new Operating Model in supervision and market oversight., Designed robust programme governance, aligning outcomes with objectives and boosted delivery effectiveness., Directed budgeting, finance, and contracts; developed investment cases; managed vendors; and strategized public cloud programme operations., Managed project managers, teams, and third-party; enhanced PMO capabilities; seamlessly transitioned projects into BAU whilst supporting adoption.
  • Head of Delivery Data, TEG, 10/01/15, 09/30/17, Delivered mission-critical technology and change portfolios (£14M+), propelling the CEO’s transformation agenda forward within data and digital innovation., Implemented CMS, DSP, DMP, and analytics, boosting marketing revenue., Led big data deployment across markets, increasing advertising revenue by 15% via behavioural analysis and data points., Developed and executed investment strategies in collaboration with C-level executives, achieving on-time, within-budget completions through meticulous planning and risk control., Directed a global cross-functional team, managed budgets (CAPEX, OPEX), and fostered a culture of collaboration, improvement, and accountability., Led major change initiatives, collaborating with executives, marketing teams, and partners to devise and execute successful go-to-market strategies.
  • Delivery Director data, BROOKFIELD, 07/01/12, 09/30/15, Led and enhanced the delivery function across two global regions, directing the execution of a high impact £18M+ portfolio focused on data and digital transformation., Successfully implemented enterprise CRM, data roadmaps, analytics, and website UI/UX enhancements across five international markets, boosting profits by 7% and positively impacting 300 customers., Fostered a culture of continuous improvement and collaboration, aligning delivery outcomes with corporate goals and OKRs., Enhanced outcomes, business adoption, and customer satisfaction through strict governance and improved operational efficiency, achieving cost reductions., Skilfully transitioned projects from waterfall to agile, optimizing IT and business strategies across domains and international regions.
  • Head of Analytics, UBS, 06/01/09, 07/31/12, Led cross-functional teams to support critical business challenges, delivering insights through enhanced governance and analytics., Drove improvements in operational efficiency and strategic decision-making.
  • Head of Business Intelligence, SAP BUSINESSOBJECTS, 02/01/03, 06/30/09, Directed global data teams in developing and executing data strategies and projects (data warehouse, ETL, Business Intelligence, analytics) driving business objectives and efficiency targets across several industries.
Mahdy Faiz