Fair Flower Rees
Pontypridd,Rhondda Cynon Taf
Summary
- Focused and with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
- Driven Store Assistant with background in sales, customer service and operations management. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
- Enthusiastic Store Assistant with exceptional customer engagement skills. Boosts sales by sharing product knowledge and delivering polished visual merchandising. Offers flexible schedule and consistent target achievement.
- Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
15
15
years of professional experience
Work history
Store Assistant
Aldi
Pontypridd, Rhondda Cynon Taf
09.2022 - Current
- Promptly identified and retrieved items in stock room to maximise sales opportunities.
- Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
- Maintained spotless store presentation through regular cleaning, organizing and tidying.
- Handled complaints calmly and professionally, minimizing conflict and maintaining customer satisfaction.
- Practiced safe and secure stock handling methods, reducing product damage and loss.
- Provided effective self-checkout assistance, facilitating faster customer transactions.
HR & Talent Acquisition Assistant(Remote)
Bibo Global Industries
Cebu City, Cebu
05.2017 - 10.2018
- Answering phone calls, dealing with enquiries and provide general information to job applicants in regards to HR procedures.
- Preparing and issuing employment contracts to new employees.
- Making sure that all employees records are accurate and well maintained.
- Organizing induction ceremonies and training for new staff.
- Compiling the following data about employees: payroll- such as hours worked, taxes, pension contributions and timesheets.
- Setting up and maintaining an employee's personal files.
- Updating electronic personal records when employees' personal detail change.
- Involved in the performance review of staff.
- Authorizing and issuing pay-slips.
Sales and Reservations Manager
Scuba Spa Maldives
Male, Male
04.2015 - 04.2017
Sales Assistant
Duty Free Maldives (MACL )
Male, Male
06.2013 - 08.2014
Dell Technical Support
Stream Global Services
Cebu City, Cebu
09.2010 - 05.2013
AT&T Mobility CSR
Sykes Asia
Cebu City, Cebu
02.2008 - 02.2010
Education
Micro Credential - Project Management
Future Learn
Online Learning 06.2023 -
Micro Credentials - Python Programming
Future Learn
Online Learning 03.2023 - 06.2023
Bachelor of Science - Bachelor of Science in Hotel and Restaurant Management
University of Cebu
Cebu City, Philippines 2007 - 2011
Skills
- Complaint management
- Cash handling
- Customer checkout
- Customer service
- Returns management
- POS Systems proficiency
- Sales ledger control
- Suggestive upselling
- Staff engagement techniques
- Venue sales
- People management
- Revenue forecasting
- Guest experience improvement
- Repeat business strategies
- Loyalty schemes knowledge
- Coaching and training
- Resource planning
- File and records management
- Employee relations
- Wages and salary
- Policies
- Recruitment
- Benefits administrator
- Pre-employment screening
- Benefits and compensation
- Candidate sourcing
- Contract negotiation
- Talent management
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Micro Credential - Project Management
Future Learn
06.2023 -
Micro Credentials - Python Programming
Future Learn
03.2023 - 06.2023
Store Assistant
Aldi
09.2022 - Current
HR & Talent Acquisition Assistant(Remote)
Bibo Global Industries
05.2017 - 10.2018
Sales and Reservations Manager
Scuba Spa Maldives
04.2015 - 04.2017
Sales Assistant
Duty Free Maldives (MACL )
06.2013 - 08.2014
Dell Technical Support
Stream Global Services
09.2010 - 05.2013
AT&T Mobility CSR
Sykes Asia
02.2008 - 02.2010
Bachelor of Science - Bachelor of Science in Hotel and Restaurant Management
University of Cebu
2007 - 2011
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