Summary
Work History
Education
Skills
Accomplishments
Additional Information
References
Timeline
Generic

Madeleine Cooke

Student
Woodbridge

Summary

I am currently an A-level student and wish to work part-time alongside my studies.


I have helped my family run their holiday let for the last couple of years, ensuring the guests experience a clean and well-laid out cottage and helping with the bookings.


After I turned 16, I spent a couple of months working at a busy seasonal local pub where I also focussed on customer service. I have multitasking abilities and enjoy problem-solving, ensuring seamless operation and customer satisfaction.


I am friendly and approachable and enjoy being part of a team during a busy service.

Work History

Waitress

Ramsholt Arms
Ramsholt
09.2024 - 11.2024
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Informed kitchen staff regarding special order requirements.
  • Delivered checks, collected cash or credit card payments and provided receipt to customers.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.

Education

GCSEs - Maths, English, Science, Art, History, Psychology, German

Farlingaye High School
Woodbridge, Suffolk
09.2022 - 06.2024

A-Levels - Maths, English Literature, History

Farlingaye High School
Woodbridge, Suffolk
09.2024 -

Skills

Efficient under pressure

undefined

Accomplishments

In the summer of 2023 I achieved my Bronze Duke of Edinburgh award. This involved helping in the local community as well as completing a 2 day expedition as part of a group, requiring problem solving capabilities, reliability and teamwork.

Additional Information

I am part of the Recycling Team at school which is a group of students who work together twice a week ensure that all litter is environmentally separated. I enjoy feeling part of a team who are helping to create a greener space.

References

References available upon request.

Timeline

Waitress

Ramsholt Arms
09.2024 - 11.2024

A-Levels - Maths, English Literature, History

Farlingaye High School
09.2024 -

GCSEs - Maths, English, Science, Art, History, Psychology, German

Farlingaye High School
09.2022 - 06.2024
Madeleine CookeStudent